Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Tasfia Easha

Farmingville,NY

Summary

Creative Business Owner. Talented in training and mentoring successful teams.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Business Owner

TS Gold & Mossiniate Diamond House LLC
05.2022 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.

Customer Service Cashier

Speedway Gas Station
08.2021 - 12.2021
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Sold lottery tickets and fish and game licenses.
  • Completed file maintenance log for price discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Set up new sales displays each Timeframe.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $Amount per month in new revenue.

Small Business Owner

Treasure Luxary Handbag LLC
05.2022 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Devised processes to boost long-term business success and increase profit levels.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Built loyal account base and long-term business relationships with Type accounts.

Education

Dulahazara High School
Bangladesh
2017

Skills

  • Provided industry-leading customer service, solved 75 cases per day resulting in a 98% customer satisfaction score
  • Excellent customer service, with direct interaction with average of 100 customers a day
  • Communicate with caustomer in diffrent languages:English,Bangla,Hindi,Urdu
  • Diligently handeled to include POS transactions, including checks, cash, debit and credit purchases and refunds

Certification

  • Certified Business owner
  • [Area of certification] Training - [Timeframe]

Languages

Hindi
Full Professional
Basque
Elementary

Timeline

Business Owner

TS Gold & Mossiniate Diamond House LLC
05.2022 - Current

Small Business Owner

Treasure Luxary Handbag LLC
05.2022 - Current

Customer Service Cashier

Speedway Gas Station
08.2021 - 12.2021

Dulahazara High School

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Tasfia Easha