Tash Williams
Roanoke,VA
Summary
Dynamic delivery professional with a proven track record at DoorDash, excelling in customer service and route optimization. Recognized for enhancing delivery efficiency and maintaining a clean driving record. Skilled in GPS navigation and committed to punctuality, ensuring timely and accurate deliveries while fostering strong client relationships.
Overview
15
15
years of professional experience
Work History
Delivery Driver
DoorDash, Spark, Roadie
Roanoke, VA
04.2018 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Parts Delivery Driver
AutoZone
Roanoke, VA
12.2017 - 2019
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Determined parts needed by analyzing information and descriptions provided by customer.
- Maintained a clean driving record while adhering to all federal, state, and local transportation regulations.
- Checked parts computer for stock items and initiated special orders.
- Pulled parts off store shelves to fill customer orders.
- Contributed to increased sales by cross-selling additional products or services during parts deliveries when appropriate.
- Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
Sign Technician
Road Safe
Roanoke, VA
01.2014 - 06.2016
- Enhanced company efficiency by maintaining and repairing electronic signs, reducing downtime for clients.
- Implemented quality control measures throughout the production process, resulting in consistently high-quality finished products.
- Established strong relationships with suppliers negotiating contracts that resulted in cost savings on materials without compromising quality.
- Trained new technicians on proper sign installation techniques, promoting a culture of continuous learning within the team.
- Managed inventory control and supply orders to maintain optimal levels for seamless project execution.
- Consistently met deadlines by prioritizing tasks effectively based on project timelines and urgency of client requests.
- Reduced material waste through careful measurements and accurate cutting during the fabrication process.
- Operated all heavy equipment properly according to employer safety specifications.
- Used flags to warn motorists about hazards, obstacles and workers ahead.
- Completed attractive roadside landscaping through timely mowing, weed removal and new plantings to beautify local roadways.
SMG
Appliance Delivery/Lead Installer
Roanoke, VA
02.2011 - 12.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Virginia Western Community College
Roanoke, VASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Attention to detail
- Dependable and reliable
- Safe driving
- Time management skills
- Loading and unloading
- Problem-solving
- Punctual and reliable
- Vehicle inspection
- Delivery recordkeeping
- Commercial driving
- Documentation and reporting
- Equipment operation
- Vehicle maintenance
- Pre-trip and Post-trip inspections
- Order verification
- Client relationship management
- Dispatch communication
- Safe driver training
- Route planning
- Vehicle cleaning and maintenance
- GPS operation
Timeline
Delivery Driver
DoorDash, Spark, Roadie
04.2018 - Current
Parts Delivery Driver
AutoZone
12.2017 - 2019
Sign Technician
Road Safe
01.2014 - 06.2016
SMG
Appliance Delivery/Lead Installer
02.2011 - 12.2013
High School Diploma -
Virginia Western Community College