Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Real Estate Agent
Momentum Realty
01.2023 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Presented purchase offers to sellers for consideration.
Maintained connections with clients to encourage repeat business and referrals.
Advised clients on market conditions and property value for informed decision-making.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Project Manager/Showroom Manager
Linked Reps
06.2015 - 01.2023
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Assisted in organizing and overseeing assignments to drive operational excellence.
Developed detailed plans based on broad guidance and direction.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Provided prompt, courteous service to every individual entering showroom.
Operations Manager/Customer Care
AMQ Solutions/One Workplace
01.2008 - 06.2015
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Developed systems and procedures to improve operational quality and team efficiency.
Project Coordinator/Sales Associate
Pivot Interiors
01.2006 - 01.2008
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Created job files for each project and maintained current data in each file.
Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Leasing and Sales Consultant
Avalon Bay Communities, Inc.
01.2005 - 01.2006
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Managed client relationships through regular check-ins and updates on project progress.
Mentored junior consultants, fostering professional growth and building strong team dynamics.
Education
Bachelor of Science - Business Administration -
San Jose State
San Jose, CA
Skills
Strong organizational skills
Excellent teamwork
Highly Professional
Negotiation
Works well independently
Administrative Support
Proficient in Microsoft Office
Attention to Detail
Timeline
Real Estate Agent
Momentum Realty
01.2023 - Current
Project Manager/Showroom Manager
Linked Reps
06.2015 - 01.2023
Operations Manager/Customer Care
AMQ Solutions/One Workplace
01.2008 - 06.2015
Project Coordinator/Sales Associate
Pivot Interiors
01.2006 - 01.2008
Leasing and Sales Consultant
Avalon Bay Communities, Inc.
01.2005 - 01.2006
Bachelor of Science - Business Administration -
San Jose State
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