Tasha Brailey
Millville ,NJ
Summary
Dynamic professional with extensive experience in customer service, cash handling, and high volume calls. Proven ability to resolve conflicts and enhance customer relations, contributing to a positive in person experience. Skilled in multitasking and maintaining accurate records, ensuring efficient operations and compliance with protocols. Recognized for empathy and dependability in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Administrative Receptionist
Patriot Chevrolet
Warminster, PA
04.2023 - 08.2025
- Conducted daily cash audits, verifying accuracy of financial records and identifying discrepancies.
- Trained new cashiers on operating procedures and best practices for customer engagement.
- Developed multiple office procedures that improved workflow consistency and reduced errors.
- Maintained strict confidentiality in handling sensitive information while performing administrative tasks.
- Supported financial operations, processing invoices and payments.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Shop Manager
Giovanni’s Collision
Bridgeton, NJ
03.2017 - 11.2017
- Collaborated with marketing efforts to promote the auto body shop''s services within the local community, driving increased foot traffic and business growth.
- Ensured timely completion of projects by closely tracking progress against deadlines and adjusting resources as needed.
Education
High School Diploma -
Vineland High School
Vineland, NJPsychology
Atlantic Cape Community College
Mays Landing, NJSkills
- Customer relations
- Cash handling expertise
- Conflict resolution
- Reports and documents
- Multitasking and organization
- Empathy and patience
- Data entry
- Active listening
- Maintaining call metrics
- Microsoft office
- Telephone reception
- Administrative support
- Appointment scheduling
- Confidential document control
Additional Information
Employment Gap 2018-2023 providing private Hospice Home Care
Timeline
Administrative Receptionist
Patriot Chevrolet
04.2023 - 08.2025
Shop Manager
Giovanni’s Collision
03.2017 - 11.2017
High School Diploma -
Vineland High School
Psychology
Atlantic Cape Community College