Tasha Feinstein
Administration Supervisor
Milwaukee,WI
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
MSA Supervisor
Clement Zablocki Medical Center
Milwaukee, Wisconsin
10.2017 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
- Evaluated employee performance and coached and trained to improve weak areas.
- Interviewed, hired and trained new employees for administration positions.
- Approved/denied leave requests.
- Follow up on patient complaints.
- Approve/deny patient hardships.
- Work on reports such as 8G, pending, and NEAR.
- Created successful work schedules for each team member to maintain patient care and fully staff shifts.
Referral Coordinator
QuadMed
West Allis, Wisconsin
06.2015 - 10.2017
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Scheduled appointments with specialists on behalf of clients.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
Medical Assistant
Paladina Health
New Berlin, Wisconsin
01.2015 - 01.2017
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, medication information, symptoms and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Cancer Center Technician
Froedtert Health
Milwaukee, Wisconsin
04.2008 - 06.2013
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Phlebotomy
- Started IV's.
Medical Assistant
Medical College Of Wisconsin
Milwaukee, Wisconsin
06.2004 - 04.2008
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Ordered and prepared reagents and supplies.
- Prepped patient charts for next day visits.
- Assisted with minor procedures such as placing ear tubes.
- Troubleshooted scopes.
Education
High School Diploma -
Shalom High School
Milwaukee, Wisconsin 08.1991 - 06.1993
Associate of Arts - Healthcare Management
Concordia University Wisconsin
Mequon, WI 08.2011 - 05.2013
No Degree - Medical Assistant-have Diploma 6/2004
Concordia University Wisconsin
Mequon, WI 05.2001 -
Skills
Priority management
Training and mentoring
Interpersonal Communication
Project Management
Accomplishments
- Supervised team of 32 staff members.
School of Leaders 2015
Doula Training 2016
Supervisory School 2019
Timeline
MSA Supervisor
Clement Zablocki Medical Center
10.2017 - Current
Referral Coordinator
QuadMed
06.2015 - 10.2017
Medical Assistant
Paladina Health
01.2015 - 01.2017
Associate of Arts - Healthcare Management
Concordia University Wisconsin
08.2011 - 05.2013
Cancer Center Technician
Froedtert Health
04.2008 - 06.2013
Medical Assistant
Medical College Of Wisconsin
06.2004 - 04.2008
No Degree - Medical Assistant-have Diploma 6/2004
Concordia University Wisconsin
05.2001 -
High School Diploma -
Shalom High School
08.1991 - 06.1993