Utilized social work and investigative skills to work with families being investigated for abuse and / or neglect to children.
Initiated investigations/ safety interventions in response to allegations of abuse and/ or neglect.
Met families in their home within 48 hours of receiving a report or within 24 hours when immediate danger is suspected.
Interviewed and assessed all children for safety.
Interviewed parents/ caretakers, alleged subjects, household members and collateral contacts.
Made safety assessments of children in their families immediately when required or within 7 days.
Participated in Family Meetings or Conferences with the family or other support systems.
Provided a determination of abuse or neglect based on the investigation within 60 days of the report.
For indicated cases with ongoing service needs, assess on an ongoing basis the risk of future abuse or maltreatment of the children, arrange for services and work with the family to address the reasons for risk to the child.
Work with ACS legal staff to file petitions with Family Court when required for supervisory oversight of the family or for removal of children.
Work collaboratively with contact agencies to provide Preventive or Foster Care when appropriate.
Enter and maintain computerized records of case information.
Warehouse Worker/ Package Handler
United Parcel Service
10.2022 - 03.2023
Operated multiple machinery and was able to troubleshoot those issues
Consistently made rate or above performing at least 4,000 items per day, to process in order to prepare for shipping to customers
Performed other duties assigned by management.
Police Communication Technician
New York City Police Department
04.2019 - 08.2019
Utilized various computer systems as a 911 call taker to obtain necessary information from callers in order to initiate emergency assistance via Police, Fire department, or Emergency Medical Services (EMS)
Obtained pertinent information with composed approach
Performed clerical, administrative along with other duties related to the provision of emergency services.
Education
Bachelor of Arts (B.A) - Psychology
Mercy College
Dobbs Ferry, NY
05.2022
Skills
Proficient Microsoft Office (Excel, Word and PowerPoint)
MacOS 120, Pages, Keynote
Leadership, Administrative, Communication, Organizational, Analytical, Research, and Interpersonal Skills
Conversational in Spanish, French and Arabic
Certification
Mandated Reporter Training: Identifying and Reporting Child Abuse and Maltreatment 2021 Adult and Pediatric First Aid/CPR/AED 2021 New York State Assistant Teacher Certification Level One 2018
Youth Development Specialist at NYC Administration for Children's Services, ACSYouth Development Specialist at NYC Administration for Children's Services, ACS