Tasha Kirtley
Elgin,OK
Summary
At Dollar General Distribution Center, I excelled as a Store Training Manager, where I significantly enhanced customer service levels and streamlined onboarding processes. My expertise in program optimization and adaptive learning, coupled with exceptional coaching abilities, led to a marked improvement in team efficiency and engagement. Skilled in both payroll management and effective communication, I consistently delivered results beyond expectations.
Overview
7
7
years of professional experience
Work History
Store Training Manager
Dollar General Distribution Center
02.2018 - Current
Ensured high levels of customer service by upholding store protocols.
Oversaw both onboarding and offboarding tasks.
Replenished shelves with new shipments promptly.
Ensured accurate and timely payroll processing.
Managed schedules efficiently.
Optimized customer-focused engagements.
Education
High School Diploma -
Elgin Public Schools
Elgin, OK05.2018
Skills
- New hire on-boarding
- Program optimization
- New employee training
- Coaching and mentoring
- Adaptive learning
- Team direction
- Written and oral communication
Timeline
Store Training Manager
Dollar General Distribution Center
02.2018 - Current
High School Diploma -
Elgin Public Schools
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