Summary
Overview
Work History
Education
Skills
Certification
Generic

TASHA MCLEAN-ROBY

Certified Medical Assistant & CPT/Certified Med.Aide`
McRae-Helena,GA

Summary

I'm a Competent Phlebotomy Technician with 6 years of experience working in high-volume, fast-paced correctional setting and a doctor office. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Experienced Medical Assistant for 6 years with extensive knowledge of medical regulations and policies while working in a high volume,fast-paced doctor office. Offers strong dedication to informed patient care, administrative excellence and confidentiality. and hands-on experience gained through academic projects . Demonstrates strong teamwork, problem-solving, and time-management skills.

Dedicated COVID-19 Screener brings extensive experience testing and documenting patient infections with special recent focus on novel coronavirus. Thoroughly versed in specialized protocols and practices governing infection rate evaluations. Adept at performing swabs and blood droplet collection to determine infection. Knowledgeable understanding of processes governing sample collection, treatment, processing and documentation.

Overview

30
30
years of professional experience

Work History

Phlebotomist Technician

Wheeler Correctional Facility
10.2019 - 03.2024

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  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Packaged and shipped specimens to central lab daily.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Centrifuged blood samples as outlined in clinical protocols.

CMA

Wheeler Correctional Facility
10.2019 - 03.2024
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Excellent communication skills, both verbal and written.

Medical Assistant

CareConnect Family Practice
Cochran & Alamo, GA
07.2024 - Current
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Cashier Supervisor

Harvey's Grocery
08.2015 - 11.2019
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Set and updated weekly work schedules to meet coverage .
  • Trained cashiers on organizational policies, cash handling and customer service.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.

Department Manager

Walmart Supercenter
11.1995 - 04.2015
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Assisted in organizing and overseeing assignments to drive operational excellence and promote sales.
  • Built strong relationships with vendors to negotiate favorable terms for product purchases, ensuring quality merchandise at competitive prices.
  • Communicated with managers of other departments to maintain transparency.
  • Improved stock management processes by implementing an accurate tracking system that minimized discrepancies between physical inventory counts and recorded data.
  • Streamlined department operations by implementing efficient merchandising strategies and inventory management techniques.
  • Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Sales Associate

Shoe Show
02.2004 - 08.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed efficient cash register operations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Cashier

Variety Wholesalers
06.1999 - 07.2004
  • Set up new sales displays each week with fresh merchandise.
  • Restocked and organized merchandise in front lanes.
  • Provided backup support for other departments when needed.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

ASSOCIATE'S - Phlebotomy

ADVANCE FAST, LLC
Brunswick, United States
06.2020

DIPLOMA - Medical Assisting

Wiregrass Georgia Technical College
Valdosta, GA
06.2018

CERTIFICATE - Emergency Medical Technology (EMT)

Oconee Fall Line Technical College
Sandersville, GA
04.2015

High School Diploma -

Telfair County High School
Mc Rae Helena, GA
05.1995

Certificate - Certified Medication Technician

Elite Med
Largo, FL
12.2024 - 12.2024

Skills

  • Geriatric phlebotomy
  • Order of draw
  • Multitasking
  • Paperwork Processing
  • Biohazard Policy Compliance
  • Specimen labeling
  • Certified in CPR/AED
  • HIPAA Compliance
  • Proper tourniquet use
  • Specimen collector of covid-19
  • Patient documentation
  • Specimens collection and processing
  • Patient Assessments
  • Medical Terminology
  • Immunization Administration
  • First Aid
  • Phlebotomy
  • Reliable transportation
  • Lab equipment calibration
  • Medical Equipment Operation
  • Simple dressings
  • Lab Equipment Operation
  • EMR / EHR (Allscripts & eClinicals)
  • Growth assessment
  • Hearing and Vision Screening
  • Adolescent health
  • Pediatric Patient Care
  • Vitals Collection and Documentation
  • Administering Medications
  • Venipuncture Expertise

Certification

  • CMA - Certified Medical Assistant
  • PT - Phlebotomy Technician
  • Covid -19 Tester
  • CMT - Certified Medication Technician
TASHA MCLEAN-ROBYCertified Medical Assistant & CPT/Certified Med.Aide`