Detail oriented professional with 17 years of general office and customer service work experience with strong organizational and multitasking skills. Aiming to leverage my abilities to successfully fill the HR Tech 1 role at Cadwell RYDC.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Clerk - Training Department
CoreCivic - Wheeler Correctional Facility
Alamo, GA
03.2024 - Current
Provides clerical and administrative support for the training department.
Performs varied and moderately complex typing, clerical functions and related general office duties that require independent judgment in the use of work methods and procedures.
Assists with various onboarding and orientation activities for new hires such as prepare new hire training folders; conduct meetings with new hire employees and explain paperwork, pre-service requirements, set up direct deposits and order uniforms.
Update and maintain documents relating to staff training, training rosters, and other documents.
Complies with all facility safety rules, policies, and procedures.
Corrections Officer
Department of Juvenile Justice
Eastman
11.2023 - 03.2024
Manage daily operations of correctional facility
Assess inmate behavior, monitor activities, and enforce disciplinary rules
Ensure that all areas of correctional facility are secure at all times
Adhere strictly to established protocols regarding youth rights and privileges
Utilizes problem solving skills to resolve conflicts between inmates or staff members.
Corrections Officer
Dodge State Prison
Chester
06.2023 - 11.2023
Managed daily operations of the correctional facility including overseeing inmate movement, meal distribution, and recreational activities
Utilized problem solving skills to resolve conflicts between inmates or staff members
Assessed inmate behavior, monitored activities, and enforced disciplinary rules
Adhered strictly to established protocols regarding inmate rights and privileges
Ensured that all areas of the correctional facility are secure at all times by performing regular inspections.
Customer Servicer Representative/SIU Intake
Geico
Macon
01.2006 - 04.2023
Worked in a fast-paced office environment managing a high volume of incoming calls, emails and written correspondence while maintaining excellent customer service
Performed a variety of general clerical and administrative functions including data entry, document processing and records keeping
Ensured compliance with federal, state, and company regulations and laws while processing claims
Compiled data from various sources into organized reports for review by management team
Obtained recorded interviews from various external customers including witnesses, insureds and claimants.
Ammunition Specialist
Georgia Army National Guard
Dublin
08.2001 - 08.2009
Performed supervision and management of munitions storage, issuance and inventory
Transported supplies including munitions, food, water and equipment
Security details including gate duty, perimeter and patrols.
Education
No Degree - Business Administration
Wesleyan College
Macon, GA
GED -
Heart of GA Technical College
Dublin, GA
01.2000
Skills
Customer Service
Database Entry
Computer Skills
Records Management
Microsoft Office Suite
Documentation and Reporting
Maintaining confidentiality
Clerical Support
References
References available upon request
Certification
POST Certified Correctional Officer and Juvenile Correctional Officer.
Administrative Assistant - Training Department at McLennan County Sheriff's OfficeAdministrative Assistant - Training Department at McLennan County Sheriff's Office
Administrative Assistant to Employee Training/Education Department at Veteran Memorial Home (Menlo Park)Administrative Assistant to Employee Training/Education Department at Veteran Memorial Home (Menlo Park)
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC