Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Coward

McGregor,TX

Summary

I am a very dependable individual with strong customer service skills. I am very organized and I am always willing to learn new things. I enjoy pushing myself to learn as much as my job will allow me to do so. I like to believe I am a very likable person who can get along with anyone

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

20
20
years of professional experience

Work History

Administrative Assistant - Training Department

McLennan County Sheriff's Office
01.2023 - Current
  • Continually coordinate travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Handled all travel budget requisitions for the commissioners court for registrations, hotels, and reimbursements.
  • Keep up-to-date budget spreadsheets with training costs for professional development budgets.
  • Ensure accurate record-keeping with diligent data entry and database management for TCOLE Paperwork.
  • Enter the Coursework for TCOLE hours into the TCLEDDS system.
  • Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
  • Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong internal and external relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with updating employee files with incoming training certificates.
  • Optimized calendar management for the Training office by scheduling while considering priorities and minimizing conflicts.
  • Facilitated cross-departmental communication by organizing and maintaining the Training Calendar for our Downtown Training room and the Hwy 6 Training room.
  • Addressed IT issues for the Training Department by coordinating with tech support, minimizing downtime, and maintaining operational efficiency.
  • Assist coworkers and staff members with special tasks daily.
  • Completed forms, reports, logs, and records to handle all documentation quickly.
  • Interact with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Promotes a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Records Clerk - Typist

McLennan County Sheriff's Office
02.2022 - 01.2023
  • Assisted with typing and data entry relating to Deputy Reports.
  • Reviewing grammar and accuracy within those reports and compiling all the information into EDOC.
  • Generated reports from database systems to track records.
  • Transferred inactive records to archives to free up space.
  • Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
  • Followed established policies and procedures to maintain compliance with regulations.
  • Updated records with new information.
  • Sex Offender Registration
  • Assisted with record management system implementation and maintenance to streamline operations.
  • Collaborated with team members to optimize cross-departmental records management workflows.
  • Helped with any other areas to streamline efficiency

Elementary School PEIMS

McGregor Elementary School
01.2013 - 02.2022
  • Responsible for filing all Student Records (current and past)
  • Responsible for scheduling and monitoring attendance records on a daily basis
  • Running various Reports needed for Student information including but not limited to attendance committee reviews
  • Assisting Secretary with handling all incoming monies for various accounts and making deposits
  • Enrolling and Withdrawing Students from school
  • Calling parents when students are not at school
  • Filing and processing all doctor and parent notes
  • Answer all incoming calls and directing them to appropriate persons
  • Responsible for finding replacements for teachers (SUBS)
  • Collecting all support staff time sheets and getting them to Accounting
  • Responsible for maintaining accurate absences form collection and sending them to HR as well
  • Sending Student records to other schools using the T-REX system
  • Know how you use Fax Machine, Copy Machine, Microsoft (all)
  • My job Duties grow daily! :-)

Teacher's Aide

McGregor Elementary School
08.2013 - 10.2013
  • Aide the Teacher in the classroom
  • Monitoring the children in the classroom, in the hallway and at their lunch/recess time
  • Make copies and file homework
  • Responsible for holding all duties passed down to me by the teacher

High School PEIMS

McGregor Elementary School
10.2013 - 01.2013
  • Responsible for filing all Student Records (current and past)
  • Responsible for scheduling and monitoring attendance records on a daily basis
  • Running various Reports needed for Student information including but not limited to attendance committee reviews
  • Handling all incoming monies for various accounts and making deposits
  • Responsible for all accounts, spreadsheets and Quicken
  • Handling and processing all POs and Check Requests
  • Enrolling and Withdrawing Students from school

Office Manager

Brookshire Brothers
01.2005 - 08.2012
  • Customer Service Representative for location ensuring quality service and efficiency
  • Responsible for adapting to each customers specific need and ensuring they are happy when leaving
  • Handling all incoming cash and checks, making deposit receiving cash advances from bank, making tills for cashiers and monitoring their cash flow to a resonable amount
  • Keeping the office workspace clean and organized at all times, including organizing my managers workspace
  • Writing an efficient schedule for up to 60 employees
  • Managing employees and ensuring job duties are being perform to job requirements
  • Responsible for completing and typing evaluations and paperwork per managers authorization
  • Competent in conducting, contacting and scheduling applicants for interviews
  • Completing hiring process for hired employees and conducting their training, making sure their paperwork is sent in in a timely manner
  • Responsible for separating incoming mail and sending and receiving emails
  • Keeping all necessary permits up to date, organized and visible for auditors
  • Monitoring and inputing daily office information into computer
  • Making and sending office orders
  • Collecting payments, organizing, and filing Hot checks to our Internal office and to the DA's office
  • Other job titles I have held at Brookshire Brothers 2003 - 2010: Cashier, Office Clerk, Assistant Store Director

Education

Bachelor of Arts - Psychology

Tarleton State University
Stephenville, TX
01-2028

Associate of Arts - General Studies (Business)

MCC
Waco, TX
05-2008

High School Diploma -

McGregor ISD
01.2004

Skills

  • Customer service
  • Computer proficiency
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Time management
  • Customer and client relations
  • Documentation and recordkeeping
  • Clerical support
  • Professional communication
  • Database entry
  • Invoice processing
  • Scheduling and calendar management
  • Multi-line phone systems
  • Dedicated team player
  • Professional and mature
  • Relationship building
  • Meticulous attention to detail
  • Resourceful
  • Complex Problem-solving
  • Critical thinking

Timeline

Administrative Assistant - Training Department

McLennan County Sheriff's Office
01.2023 - Current

Records Clerk - Typist

McLennan County Sheriff's Office
02.2022 - 01.2023

High School PEIMS

McGregor Elementary School
10.2013 - 01.2013

Teacher's Aide

McGregor Elementary School
08.2013 - 10.2013

Elementary School PEIMS

McGregor Elementary School
01.2013 - 02.2022

Office Manager

Brookshire Brothers
01.2005 - 08.2012

Bachelor of Arts - Psychology

Tarleton State University

Associate of Arts - General Studies (Business)

MCC

High School Diploma -

McGregor ISD

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Rebecca Coward