Tasha Wheeler
Administrative Technology Systems Specialist
Burlington ,NJ
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
24
24
years of professional experience
Work History
Fisheries Certification Program Administrator
MRAG Americas
St. Petersburg, FL
03.2025 - 12.2025
- Collected and analyzed biological data for species assessment reports.
- Identified and documented environmental conditions affecting fisheries.
- Facilitated effective communication between vessel crew members and government agencies, fostering positive relationships within the industry.
- Provided vital input for fisheries management plans through timely submission of comprehensive trip reports to regulatory bodies.
- Enhanced understanding of regional fishery dynamics via consistent recording of spatial distribution patterns among target species populations.
- Participated in observer program trainings, meetings, and conferences to stay current on best practices and emerging trends in the field.
Participant Relationship Manager
Morgan Stanley
Alpharetta, GA
06.2022 - 06.2023
- Responsible for providing comprehensive support to clients in the buying, selling, and trading of shares.
- Utilized Salesforce/CRM proficiently to oversee assigned cases, ensuring seamless management from initiation to resolution.
- Educated clients on a wide range of stock options, brokerage accounts, and Employee Purchase accounts, offering expert guidance to meet their financial objectives.
- Resolved issues and provided troubleshooting support for online E-Trade accounts, ensuring optimal functionality for clients.
- Responded promptly and accurately to time-sensitive and escalated situations, collaborating closely with account managers to achieve optimal outcomes.
- Conducted regular reviews and assessments of client portfolios, identifying opportunities for optimization and stock growth options.
Administrative Coordinator - Essential Worker
Volunteers of America
New York, NY
01.2016 - 08.2021
- Managed the processing of routine paperwork and meticulously entered data into departmental logs or databases to ensure accurate servicing for 335 clients.
- Facilitated the procurement process by preparing requisitions for the purchase of supplies and meticulously maintained inventory records to optimize supply levels.
- Executed a variety of administrative tasks, including scheduling appointments, managing correspondence, and providing clerical support, while maintaining a high level of accuracy and professionalism.
- Played a pivotal role in the development and monitoring of departmental budgets, meticulously reconciling purchase orders and requisitions to ensure fiscal responsibility and compliance.
- Ensured the integrity and timeliness of reports, billings, and requested information by rigorously monitoring, verifying, and completing tasks with meticulous attention to detail.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
Executive Assistant
Carma Productions-Gayborhood
Atlanta, GA
02.2014 - 03.2015
- Provided high-level administrative support to the executives and senior management team of the production company, including the CEO, COO, and other key executives.
- Managed complex calendars, including scheduling meetings, appointments, and travel arrangements, while proactively resolving scheduling conflicts and ensuring the executives' time was optimized.
- Coordinated and prepared materials for meetings, presentations, and events, ensuring accuracy and professionalism in all communications.
- Acted as the primary point of contact for internal and external stakeholders, demonstrating professionalism and discretion in handling inquiries and requests.
- Prepared and distributed correspondence, reports, and other documents on behalf of the executives, ensuring accuracy and confidentiality at all times.
- Assisted in the coordination of special projects and initiatives, including research, data analysis, and coordination of cross-functional teams.
Operations Team Leader
Educational Testing Service
Ewing, NJ
04.2002 - 06.2013
- Led and supervised day-to-day operations of the organization, ensuring efficient and effective delivery of testing services and programs.
- Developed and implemented operational strategies, policies, and procedures to optimize productivity, quality, and customer satisfaction.
- Managed a team of operations staff, providing leadership, guidance, and support to achieve departmental goals and objectives.
- Oversaw the planning and execution of testing events, including test administration, logistics, and security protocols, to ensure compliance with ETS standards and regulations.
- Monitored and analyzed operational performance metrics, identifying areas for improvement and implementing corrective actions as needed.
- Conducted regular audits and assessments of operational processes and systems, identifying opportunities for streamlining and enhancing efficiency.
Education
Bachelor of Science - Information Technology
Metropolitan College of New York
New York, NY06-2027
Skills
- Operations Management
- Quality assurance
- Process Improvement
- Relationship building and management
- Employee development
- Mentoring and training
- Call monitoring
- Investment advice
- Inventory management
- Customer database systems
Timeline
Fisheries Certification Program Administrator
MRAG Americas
03.2025 - 12.2025
Participant Relationship Manager
Morgan Stanley
06.2022 - 06.2023
Administrative Coordinator - Essential Worker
Volunteers of America
01.2016 - 08.2021
Executive Assistant
Carma Productions-Gayborhood
02.2014 - 03.2015
Operations Team Leader
Educational Testing Service
04.2002 - 06.2013
Bachelor of Science - Information Technology
Metropolitan College of New York