Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tasha Pena Ramirez-Lowe

Bakersfield,CA
Tasha  Pena Ramirez-Lowe

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
years of professional experience

Work History

A Nana's Touch

Child Caregiver
2024.01 - Current (8 months)

Job overview

  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Collaborated with parents to develop individualized care plans addressing specific needs of their children.
  • Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.

Walmart

Cashier
2013.03 - 2014.02 (11 months)

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

WIS International Inventory Service

Inventory Specialist
2010.08 - 2011.01 (5 months)

Job overview

  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.

With His Blessings LLC

Writer's Assistant
2001.01 - 2010.06 (9 years & 5 months)

Job overview

  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Organized material to research and complete writing tasks.
  • Produced original, creative content for promotional advertisements and marketing materials.
  • Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.

Education

California State University, Bakersfield Bakersfield, CA

Bachelor of Arts from Psychology
05.2024

University Overview

  • Dean's List Spring, 2023
  • Dean's List Fall, 2023
  • 3.9 GPA

Bakersfield College Bakersfield, CA

Associate of Arts from Psychology
05.2022

University Overview

  • 3.7 GPA
  • Dean's List Fall, 2020
  • Dean's List Spring, 2021
  • Dean's List Fall, 2021
  • Dean's List Spring, 2022

Bakersfield Adult School Bakersfield, CA

High School Diploma
05.2020

University Overview

  • 4.0 GPA

Skills

  • Patience and understanding
  • CPR training
  • Hygiene and Cleanliness
  • Light Housekeeping
  • Effective writing
  • Content Planning
  • Strong writing skills
  • Content Editing
  • Strong research skills
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Reliability and punctuality
  • Written and verbal communication
  • Organizational abilities
  • Data Entry
  • Microsoft Office

Timeline

Child Caregiver
A Nana's Touch
2024.01 - Current (8 months)
Cashier
Walmart
2013.03 - 2014.02 (11 months)
Inventory Specialist
WIS International Inventory Service
2010.08 - 2011.01 (5 months)
Writer's Assistant
With His Blessings LLC
2001.01 - 2010.06 (9 years & 5 months)
California State University, Bakersfield
Bachelor of Arts from Psychology
Bakersfield College
Associate of Arts from Psychology
Bakersfield Adult School
High School Diploma
Tasha Pena Ramirez-Lowe