Tasha Pierce
Tyler
Summary
Developed customer service and administrative skills in healthcare setting, seeking to transition into new field. Proven ability to manage patient interactions and streamline office operations. Excels in environments requiring attention to detail and effective communication. Offering excellent communication and interpersonal skills, with natural ability to connect with patients. Brings understanding of medical office procedures and proficiency in managing patient records and scheduling appointments. Ready to use and develop organizational and problem-solving skills in patient access leadership role.
Overview
4
4
years of professional experience
Work History
UPS Seasonal Driver
UPS
11.2024 - 12.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Server
FD's Grillhouse
08.2024 - 11.2024
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Ralph And Kacoos
07.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Retail Sales Associate
The UPS Store Inc.
09.2022 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Measured, packed, and shipped out packages all over the world for customers.
- Faxed and printed documents for customers.
Daycare Teacher
Treehouse Preschool Academy
05.2021 - 09.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Education
Associate of Science - Nursing
Angelina College
Lufkin, TX05.2023
Associate of Science - Nursing
Northeast Texas Community College
Mount Pleasant, TX05.2022
GED -
Hudson Highschool
Hudson, TX05.2020
Skills
- Time management
- Customer service
- Problem-solving
- Flexible schedule
- Safety management
- Organization
- Teamwork
- Communication
Accomplishments
My final year of school I was on the Deans list after completing my courses for my associates degree in pre nursing.
Timeline
UPS Seasonal Driver
UPS
11.2024 - 12.2024
Server
FD's Grillhouse
08.2024 - 11.2024
Server
Ralph And Kacoos
07.2023 - 07.2024
Retail Sales Associate
The UPS Store Inc.
09.2022 - 10.2023
Daycare Teacher
Treehouse Preschool Academy
05.2021 - 09.2022
Associate of Science - Nursing
Angelina College
Associate of Science - Nursing
Northeast Texas Community College
GED -
Hudson Highschool
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