Tasha Ready
Wakeman,OH
Summary
Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Delivery Driver
Spark
Oberlin, Ohio
11.2023 - 07.2026
- Delivered orders to customers with friendly service.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Loaded groceries and packages for Spark deliveries.
- Scanned orders and verified items at pickup.
- Navigated delivery routes using Spark app guidance.
- Navigated routes with relevant map programs and GPS system.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Communicated delays and updates through Spark app.
- Responded to customer inquiries with accurate information to enhance satisfaction. during Spark drop-offs.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Assistant Teacher
Tiny Steps childcare & enrichment center
Wakeman, Ohio
08.2025 - 05.2026
- Supported lead teachers with daily classroom activities at childcare and enrichment center.
- Supervised children during playtime, meals, and scheduled transitions.
- Assisted with lesson materials, art supplies, and learning centers.
- Guided children through routines, hygiene, and classroom expectations.
- Observed child behavior and reported concerns to lead teachers.
- Helped maintain clean, organized classrooms and safe play areas.
- Comforted children and used calm communication during upset moments.
- Assisted with arrival, dismissal, and parent communication at center.
- Helped maintain a safe and orderly learning environment.
- Supervised small group activities.
- Assisted classroom teacher in developing and implementing lesson plans.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Collaborated with other staff members to ensure student success.
- Maintained safe, educational environment for students during learning and free play time.
- Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
Delivery Driver
Instacart Shoppers
Oberlin, Ohio
03.2023 - 08.2025
- Loaded groceries and packages for Spark deliveries.
- Inspected vehicle before each Spark route.
- Navigated delivery routes using Spark app guidance.
- Scanned orders and verified items at pickup.
- Delivered orders to customers with friendly service.
- Communicated delays and updates through Spark app.
- Handled customer questions during Spark drop-offs.
- Maintained clean vehicle and organized delivery supplies.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Customer Service Cashier
Walmart
Oberlin, Ohio
10.2022 - 05.2023
- Processed customer purchases at Walmart checkout lanes using register systems.
- Verified prices, coupons, and promotions during Walmart transactions.
- Handled cash, card, and mobile payments accurately.
- Assisted shoppers with self-checkout and payment questions.
- Bagged merchandise and organized carts for customer convenience.
- Resolved returns, exchanges, and receipt issues at service desk.
- Maintained clean, stocked checkout areas across Walmart front end.
- Communicated with team members to support smooth store operations.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
Customer Service Representative
SYKES
remote, OH
09.2022 - 11.2022
- Assisted SYKES customers with billing, account, and service questions
- Resolved inbound calls using company scripts and knowledge base
- Documented customer interactions in CRM systems
- Tracked case details and updated account notes
- Escalated complex issues to senior support teams
- Guided customers through troubleshooting steps and product setup
- Handled email and chat support with professional communication
- Maintained compliance with SYKES service quality procedures
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Account Representative
HSN
remote, OH
07.2022 - 08.2022
- Assisted HSN customers with order status, returns, and account updates.
- Resolved billing questions using HSN customer service policies and procedures.
- Processed product exchanges and credits for HSN shopping accounts.
- Handled inbound calls about orders, promotions, and delivery concerns.
- Documented customer details in HSN account systems and call notes.
- Explained HSN product information, shipping terms, and payment options.
- Escalated complex service issues to HSN support teams.
- Maintained professional communication with HSN customers during sensitive account concerns.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints in a timely manner.
- Identified potential opportunities to upsell products or services.
- Managed multiple accounts simultaneously while meeting deadlines.
Packer/Inspector in Quality Assurance and Quality Control
Kernell's
Berlin Heights, Ohio
04.2022 - 05.2022
- Packed Kernell's orders using correct materials and careful product handling.
- Labeled packages with accurate customer and shipping information.
- Inspected items before packing for damage, defects, and completeness.
- Staged finished orders for pickup, shipment, and daily distribution.
- Replenished packing supplies and maintained organized workstations.
- Trained new packers on Kernell's packing standards and safety practices.
- Sorted products by order type, size, and destination.
- Coordinated with warehouse staff to resolve packing and shipment issues.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
Sales Representative
Cutco Cutlery
remote, OH
11.2021 - 12.2021
- Conducted in-home Cutco product demonstrations for prospective customers.
- Built customer relationships through personalized direct sales conversations.
- Presented Cutco cutlery features and benefits during sales visits.
- Scheduled appointments with leads through phone and referral outreach.
- Followed up with customers to answer questions and close orders.
- Processed sales orders and maintained accurate customer records.
- Communicated product care tips and usage guidance to customers.
- Collaborated with team members to share sales strategies and leads.
Assistant Manager
Friendship
Wakeman, Ohio
03.2021 - 12.2021
- Supervised daily operations for Friendship team
- Coordinated staff schedules and shift coverage
- Trained new employees on procedures and expectations
- Resolved customer concerns with calm, professional communication
- Monitored inventory and ordered needed supplies
- Enforced company policies and safety standards
- Prepared reports for leadership review
- Collaborated with managers to improve workflow
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
Cashier/Customer Service Representative
Mickey Mart
Wakeman, Ohio
10.2020 - 10.2021
- Processed customer purchases using Mickey Mart register and payment systems
- Greeted shoppers and answered questions about store products and services
- Bagged merchandise and organized customer orders for quick checkout
- Scanned items and verified pricing against Mickey Mart shelf labels
- Balanced cash drawer and prepared end-of-shift register reports
- Resolved payment issues and corrected transaction errors at checkout
- Stocked impulse items near registers and maintained tidy front counters
- Followed Mickey Mart store policies for cash handling and customer service
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Sales Associate
Dollar General Store
Wakeman, Ohio
05.2020 - 10.2020
- Assisted customers with product locations, pricing, and checkout questions at Dollar General.
- Operated cash register, handled payments, and balanced drawer during shifts.
- Stocked shelves with freight, backroom merchandise, and seasonal inventory.
- Recovered sales floor by facing products, straightening aisles, and removing clutter.
- Set planograms, resets, and promotional displays for Dollar General merchandise.
- Processed price changes, markdowns, and signage updates across store departments.
- Unloaded shipments, organized backroom stock, and prepared merchandise for stocking.
- Supported store opening, closing, cleaning, and daily recovery tasks.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Machine Operator
tower automotive
Bellevue, Ohio
06.2019 - 08.2019
- Operated automotive stamping machines for Tower Automotive production lines
- Monitored machine controls to maintain steady part flow and equipment performance
- Loaded raw material into presses and conveyors for Tower Automotive operations
- Inspected parts for defects and removed nonconforming pieces from line
- Adjusted machine settings to support safe production requirements and quality standards
- Followed Tower Automotive safety procedures and lockout tagout practices
- Recorded production data and shift checks in daily operator logs
- Cleaned machines and work areas to support reliable automotive manufacturing
- Adjust machine settings to complete tasks accurately.
Package Handler
MTD
Willard, Ohio
10.2018 - 12.2018
- Loaded and unloaded packages from trucks at MTD distribution docks.
- Sorted parcels by route using shipping labels and destination codes.
- Scanned packages into tracking systems for MTD shipping records.
- Staged freight on pallets for warehouse transfer and dispatch.
- Inspected packages for damage before routing through MTD handling areas.
- Replenished conveyor lines with incoming parcels during shift operations.
- Maintained clean work areas and followed MTD safety procedures.
- Reported misplaced shipments and delivery issues to warehouse supervisors.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Stacked boxes onto pallets in an efficient manner.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Machine Operator/Assembler
Berry Global Group Inc
Bellevue, Ohio
03.2018 - 08.2018
- Operated Berry Global packaging machinery and assembled plastic components to specifications.
- Monitored production lines for jams, defects, and unsafe conditions during shifts.
- Inspected finished parts for quality, fit, and visual accuracy.
- Adjusted machine settings to maintain steady output and product consistency.
- Loaded raw materials and supplied workstations with required production items.
- Followed Berry Global safety procedures and maintained clean work areas.
- Recorded production details and communicated issues to supervisors and team members.
- Assisted changeovers, setup, and troubleshooting on assembly and molding equipment.
- Loaded materials into production machinery according to instructions.
- Collaborated with colleagues to improve existing assembly processes.
Cashier/Customer Service Representative
Wendy's
Norwalk, Ohio
09.2016 - 10.2016
- Processed customer purchases using Mickey Mart register and payment systems
- Greeted shoppers and answered questions about store products and services
- Bagged merchandise and organized customer orders for quick checkout
- Scanned items and verified pricing against Mickey Mart shelf labels
- Balanced cash drawer and prepared end-of-shift register reports
- Resolved payment issues and corrected transaction errors at checkout
- Stocked impulse items near registers and maintained tidy front counters
Housekeeper
Gaymont Nursing Center
Norwalk, Ohio
06.2016 - 08.2016
- Cleaned resident rooms and common areas at nursing center.
- Disinfected surfaces following infection control and sanitation procedures.
- Changed linens and prepared beds for resident comfort.
- Restocked housekeeping carts with cleaning supplies and paper goods.
- Collected trash and soiled linens from care areas.
- Reported maintenance issues to nursing center supervisors promptly.
- Followed safety guidelines while using cleaning chemicals and equipment.
- Supported staff with housekeeping tasks across memory care units.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
Foam packer
American Excelsior Inc.
Norwalk, Ohio
05.2016 - 07.2016
- Packed American Excelsior fiber products for shipment across production lines.
- Inspected packaged materials for damage, cleanliness, and correct labels.
- Labeled cartons and bundles for warehouse tracking and distribution.
- Stacked finished goods on pallets for secure loading and storage.
- Wrapped pallets with stretch film for safe transport from plant.
- Sorted products by order, size, and shipping destination.
- Kept packing area clean, organized, and ready for daily operations.
- Followed safety procedures while handling materials and packaging supplies.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
- Wrapped items securely using appropriate packing materials.
Produce Packer
Sirna and Sons
Norwalk, Ohio
06.2011 - 10.2011
- Sorted fresh produce at Sirna and Sons for packing line readiness.
- Inspected fruits and vegetables for quality, ripeness, and damage.
- Packed produce into boxes, bags, and crates for shipment.
- Labeled packages with product details and handling instructions.
- Stacked cases onto pallets for storage and delivery.
- Cleaned packing area and sanitized equipment before shifts.
- Followed food safety rules and company handling standards.
- Coordinated with supervisors to keep Sirna and Sons packing flow steady.
- Communicated effectively with other departments regarding order status updates.
- Performed regular quality checks to ensure all products were up to standards.
- Stored produce properly according to temperature guidelines.
Cashier/Cook
Summit Motorsports Park
Norwalk, Ohio
06.2010 - 10.2010
- Processed cash and card payments at concessions during motorsports events
- Prepared burgers, fries, and snack items in fast-paced kitchen service
- Operated POS system for orders, receipts, and daily sales reporting
- Stocked coolers, condiments, and food supplies for race day service
- Maintained clean counters, grills, and dining areas following park standards
- Greeted guests and answered menu questions with friendly service
- Balanced cash drawer and reconciled transactions at shift close
- Coordinated food and cashier flow during busy event periods
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Checked quality of food products to meet high standards.
- Set up work stations prior to opening to minimize prep time.
- Checked completed orders for correct quantity and quality.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07-2023
Skills
- Route navigation
- Vehicle inspection
- Package scanning
- Cargo loading
- GPS routing
- Delivery logistics
- Order verification
- Clear communication
- Attention to detail
- Problem solving
- Conflict resolution
- Team collaboration
- Responsible driver
- Weather adaptability
- Load balancing
- Route planning
- Courteous and polite demeanor
- GPS navigation
- Punctual and reliable
- Trip planning
- Adaptability and flexibility
- Record keeping
- Exceptional written and verbal communication skills
- Inventory management
- Dispatch communication
- Multitasking and organization
- Teamwork and collaboration
- Equipment operation
- Customer service
- Dependable and reliable
- Point-of-sale system
- Policy administration
- Billing resolution
- CRM documentation
- Insurance quoting
- Data entry
- Account management
- Compliance procedures
- Time management
- Complaint handling
- Organization
- Insurance terminology
- Large-sum computations
- Professional demeanor
- Data entry software
- Relationship building
- Quality control
- Prior authorization processing
- New policies processing
- Information verification
- Reporting skills
- Self motivation
- Claims preparation
- Regulatory compliance
- Time management abilities
- Documentation skills
- Settlement verification
- Medical terminology
- Claim amount calculations
- Insurance software
- Reporting
- Allocating claims
- Data transcription
- Account management expertise
- Insurance coverage verification
- Organizing and prioritizing work
- Claims adjustment
- Insurance coverage limits
- Computer proficiency
Certification
- CPR infant & adults,child
- managing behavior
- ODJFS management of communicable disease
- AED skills
- First Aid
- transcription
- document creation
- data entry
- proofreading
- file management
- comunication
- medical malpractice COI
- General Liability COI
- CAQH
- NPI
- certified medical reimbursement specialist(CMRS)
Timeline
Assistant Teacher
Tiny Steps childcare & enrichment center
08.2025 - 05.2026
Delivery Driver
Spark
11.2023 - 07.2026
Delivery Driver
Instacart Shoppers
03.2023 - 08.2025
Customer Service Cashier
Walmart
10.2022 - 05.2023
Customer Service Representative
SYKES
09.2022 - 11.2022
Customer Service Account Representative
HSN
07.2022 - 08.2022
Packer/Inspector in Quality Assurance and Quality Control
Kernell's
04.2022 - 05.2022
Sales Representative
Cutco Cutlery
11.2021 - 12.2021
Assistant Manager
Friendship
03.2021 - 12.2021
Cashier/Customer Service Representative
Mickey Mart
10.2020 - 10.2021
Sales Associate
Dollar General Store
05.2020 - 10.2020
Machine Operator
tower automotive
06.2019 - 08.2019
Package Handler
MTD
10.2018 - 12.2018
Machine Operator/Assembler
Berry Global Group Inc
03.2018 - 08.2018
Cashier/Customer Service Representative
Wendy's
09.2016 - 10.2016
Housekeeper
Gaymont Nursing Center
06.2016 - 08.2016
Foam packer
American Excelsior Inc.
05.2016 - 07.2016
Produce Packer
Sirna and Sons
06.2011 - 10.2011
Cashier/Cook
Summit Motorsports Park
06.2010 - 10.2010
High School Diploma -
Penn Foster Career School