Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasha Sparks

Newland,NC

Summary

Dedicated housekeeper with a proven track record at Best Western Hotel, recognized for exceptional guest relations and teamwork. Skilled in staff training and inventory management, I enhanced operational efficiency and consistently received positive feedback for attention to detail. Committed to maintaining high cleanliness standards and fostering a positive work environment.

Overview

6
6
years of professional experience

Work History

Housekeeper

Best Western Hotel
Banner Elk NC
05.2024 - Current

I started at Best Western last year as a housekeeping attendant. Over the last several months, I have also been going through training to be able to step in and handle situations in the instance that a manager is not on duty.

Some responsibilities include the following:

  • Supervised daily cleaning operations to ensure adherence to quality standards and guest satisfaction.
  • Trained new staff on efficient cleaning techniques and safety protocols, enhancing team performance.
  • Developed and implemented inventory management processes for cleaning supplies, reducing waste.
  • Coordinated with maintenance staff to report and address facility issues promptly, improving overall guest experience.
  • Conducted regular inspections of guest rooms and common areas, ensuring cleanliness and compliance with hotel policies.
  • Streamlined housekeeping schedules to optimize workforce allocation during peak occupancy periods.
  • Collaborated with front desk and management teams to address guest feedback related to room cleanliness efficiently.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
  • Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
  • Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
  • Upheld hotel brand standards by consistently meeting cleanliness expectations set forth by management during regular evaluations.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.

Housekeeper

Carolina Stays
Banner Elk, NC
08.2022 - 04.2024

I was a vacation rental housekeeper at this job. I had my own set amount of houses, and I was the cleaner for each reservation on those properties during my time there. I was responsible for the cleans, as well as ensuring I caught any issues within the homes between each reservation.

Some responsibilities included the following:

  • Operated cleaning equipment safely and efficiently to achieve optimal results.
  • Maintained cleanliness and sanitation in designated areas following established protocols.
  • Conducted regular inspections to identify maintenance needs and ensure compliance with safety standards.
  • Implemented improved cleaning techniques that enhanced operational efficiency.
  • Collaborated with team members to streamline workflows and maximize productivity.
  • Resolved issues related to cleaning supplies and equipment promptly to minimize downtime.
  • Conducted regular inspections to maintain quality control and compliance with health regulations.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.

Housekeeper

Carolina Cabin Rentals
Boone, NC
08.2020 - 03.2022

I was a vacation rental housekeeper at this job. I had my own set amount of houses, and I was the cleaner for each reservation on those properties during my time there. I was responsible for the cleans, as well as ensuring I caught any issues within the homes between each reservation.

Some responsibilities included the following:

  • Conducted regular inspections to maintain quality control and compliance with health regulations.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.
  • Operated cleaning equipment safely and efficiently to achieve optimal results.
  • Maintained cleanliness and sanitation in designated areas following established protocols.
  • Conducted regular inspections to identify maintenance needs and ensure compliance with safety standards.
  • Implemented improved cleaning techniques that enhanced operational efficiency.

Housekeeper

High Country Cleaning
Boone, NC
03.2019 - 08.2020

This was my first housekeeping job. We had residential homes as well as vacation rentals. Daily responsibilities included the following :

  • Conducted regular inspections to maintain quality control and compliance with health regulations.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.

Education

Avery County High School
Newland, NC
06.2018

Skills

  • Teamwork
  • Customer-oriented
  • Complex Problem-solving
  • Guest relations
  • Exceptional communicator
  • Basic Computer Skills
  • Staff training and development
  • Task delegation
  • Workload prioritization

Timeline

Housekeeper

Best Western Hotel
05.2024 - Current

Housekeeper

Carolina Stays
08.2022 - 04.2024

Housekeeper

Carolina Cabin Rentals
08.2020 - 03.2022

Housekeeper

High Country Cleaning
03.2019 - 08.2020

Avery County High School