Tasha Wayman
Knoxville,TN
Summary
Dedicated and customer-focused professional with 15 years of experience providing exceptional service in a fast-paced, people-centered environment. Skilled in problem solving, communication, and handling high-stress situations with patience and professionalism. Known for building strong customer relationships, resolving issues quickly, and maintaining a positive attitude. Ready to bring strong customer service and multitasking abilities to a call center or office-based role.
Overview
15
15
years of professional experience
Work History
Customer Service Professional (Server/Bartender)
Logan's Roadhouse
Manassas, Virginia
02.2011 - 09.2025
- Delivered excellent customer service to hundreds of guests weekly in a fast-paced environment.
- Resolved customer concerns and complaints quickly and professionally, ensuring satisfaction.
- Communicated clearly and effectively with customers, teammates, and management.
- Managed multiple tasks simultaneously, including taking orders, handling payments, and preparing beverages.
- Built long-term relationships with customers, encouraging repeat business.
- Handled cash, processed payments, and balanced registers with accuracy.
- Trained and supported new employees on customer service standards and company procedures.
- Maintained detailed knowledge of products and menus to offer appropriate recommendations.
Education
GED -
Campbell County High School
Jacksboro, TN05-1998
Skills
- Customer service & support
- Conflict resolution
- Strong communication
- Problem solving
- Cash handling & accuracy
- High-volume service
- Multitasking & time management
- Active listening
- Team collaboration
- POS and basic computer skills
- Adaptability & reliability
References
References available upon request.
Timeline
Customer Service Professional (Server/Bartender)
Logan's Roadhouse
02.2011 - 09.2025
GED -
Campbell County High School