Gabrielle Reed
Gaithersburg,MD
Summary
Dedicated hospitality professional and certified lifeguard with CPR and AED credentials, offering extensive experience in customer service, child care, and swim instruction. Known for exceptional teamwork, strong communication, and a commitment to ensuring customer satisfaction and safety. Highly adaptable, organized, and passionate about delivering quality care and service in dynamic, fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Server
Vine Alley Bar and Bistro
05.2023 - Current
- Collaborate effectively with kitchen and bar staff to ensure smooth service during peak hours.
- Deliver attentive service, frequently checking in with guests to fulfill needs and enhance their experience.
- Resolve guest concerns promptly through clear communication and problem-solving.
Server/Customer Support
Coal Fire Pizza
12.2019 - Current
- Manage multiple tables and large parties while maintaining excellent service standards.
- Handle phone orders and inquiries, demonstrating strong multitasking and organizational skills.
- Deliver food and beverages efficiently with a focus on personalized customer care.
Child Care Provider
Private Employer
05.2024 - Current
- Supervise and care for two young children, managing daily routines and activities.
- Perform light housekeeping tasks to support a safe and organized home environment.
Entrepreneur – Tanning Services
Self-Employed
12.2021 - Current
- Manage scheduling, budgeting, and client communications for independent tanning services.
- Apply knowledge of skincare and tanning products to customize services based on client needs.
Lifeguard and Swim Instructor
RSV Pools
05.2020 - Current
- Maintain safety and cleanliness of pool facilities; enforce safety rules and regulations.
- Provide swim instruction to children and adults, tailoring lessons to individual skill levels.
- Certified in CPR, AED, and first aid.
Education
Bachelor's Degree -
James Madison University
Harrisonburg, VA05.2027
Skills
- Customer Service & Support
- Organization & Time Management
- Teamwork & Collaboration
- Problem-Solving & Conflict Resolution
- Business Opening/Closing Procedures
- Appointment Scheduling & Coordination
- Budgeting and Financial Planning
- CPR and AED Certified
Certification
CPR and AED Certification, 01/01/20
Hobbies and Interests
- Field Hockey
- Lacrosse
- Basketball
- Outdoor Adventures and Hiking
- Self-Care and Wellness
- Spending Time with Friends and Family
Timeline
Child Care Provider
Private Employer
05.2024 - Current
Bartender/Server
Vine Alley Bar and Bistro
05.2023 - Current
Entrepreneur – Tanning Services
Self-Employed
12.2021 - Current
Lifeguard and Swim Instructor
RSV Pools
05.2020 - Current
Server/Customer Support
Coal Fire Pizza
12.2019 - Current
Bachelor's Degree -
James Madison University
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