Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tashauna Hills

Tashauna Hills

Jacksonville

Summary

Compassionate and dedicated Human Services professional with over 5 years of experience working with diverse individuals of all ages and behavioral health in supportive roles. Skilled in creating safe, nurturing environments that promote learning, emotional growth, and social development. Adept at building trusting relationships with children, parents, and multidisciplinary teams. Passionate about fostering positive early experiences and providing quality care that supports the holistic well-being of every child.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Inbloom Autism Services
08.2024 - Current
  • Deliver one-on-one behavioral intervention services to children with autism spectrum disorder using Applied Behavior Analysis (ABA) principles.
  • Encourage positive behaviors and facilitate skill development through compassionate and ethical practices.
  • Collaborate with families and other professionals to ensure consistent and effective intervention strategies.

Mental Health Targeted Case Manager

Medallion Healthcare Services
01.2023 - 03.2023
  • Managed a diverse caseload, providing individualized case management services focused on clients' mental health needs.
  • Coordinated care plans to ensure the integration of various services and resources for client support.
  • Facilitated access to essential resources and support systems, enhancing clients' overall well-being.

Lead Care Coordinator

PineCastle
07.2022 - 01.2023
  • Provided direct care to individuals with intellectual and developmental disabilities, ensuring accurate completion and maintenance of service documentation.
  • Maintained confidentiality and privacy standards for client information in accordance with HIPAA regulations.
  • Coordinated transportation logistics, including operating a 10-person van, to facilitate client appointments and recreational activities.
  • Support individuals with daily living tasks, personal care, and community activities.

Intern

Ronald McDonald House
05.2022 - 08.2022
  • Processed referrals and verified background checks to ensure incoming patients met safety and eligibility requirements.
  • Managed logistical aspects of accommodations, overseeing check-in and check-out procedures for patients and families.
  • Handled acceptance of monetary and in-kind donations, maintained facility cleanliness, and provided follow-up communication with families.

Client Relations Intern

Genpact
11.2021 - 05.2022
  • Responded to client inquiries via chat and call platforms, ensuring timely and effective communication.
  • Fostered positive relationships with a diverse clientele, enhancing customer satisfaction and engagement.
  • Maintained accurate records of customer interactions in adherence to compliance standards.

HR Administrative Assistant

Action Logistics
01.2019 - 12.2021
  • Organized and maintained office files, documents, and records, both digital and physical.
  • Handled incoming calls, emails, and correspondence, responding or redirecting as appropriate.
  • Prepared reports, presentations, and various documents as required.
  • Coordinated meetings and events, managing room setup, materials preparation, and minute-taking.
  • Performed data entry, maintained databases, and assisted with bookkeeping tasks.
  • Ordered office supplies, ensuring the office remained well-stocked and organized.
  • Provided general office support to team members as needed.
  • Supported HR and Finance departments with payroll-related tasks.
  • Processed new hires, terminations, and employee changes in payroll systems.
  • Generated and distributed payroll reports, tax forms, and pay stubs to employees.

Education

Bachelor's Degree - Human Services

Florida State College of Jacksonville
Jacksonville, FL
01.2022

Skills

  • Behavior intervention plans
  • Treatment implementation
  • Relationship building
  • Social skills development
  • Compassionate caregiving
  • Daily living support

Certification

  • RBT - Registered Behavior Technician

Timeline

Registered Behavior Technician

Inbloom Autism Services
08.2024 - Current

Mental Health Targeted Case Manager

Medallion Healthcare Services
01.2023 - 03.2023

Lead Care Coordinator

PineCastle
07.2022 - 01.2023

Intern

Ronald McDonald House
05.2022 - 08.2022

Client Relations Intern

Genpact
11.2021 - 05.2022

HR Administrative Assistant

Action Logistics
01.2019 - 12.2021

Bachelor's Degree - Human Services

Florida State College of Jacksonville

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Tashauna Hills