Ta’Shaundra Williams
Riverdale,GA
Summary
Experienced in managing employee onboarding processes, including the development of training materials that improved integration and retention rates. Demonstrated proficiency in HR compliance through meticulous management of employee records and adherence to regulatory requirements. Resolved client technical issues by diagnosing problems and providing tailored solutions, which enhanced user satisfaction and support efficiency. Strong communication skills facilitated effective daily interactions with clients and staff, ensuring accurate data transfer and knowledge sharing.
Overview
21
21
years of professional experience
1998
1998
years of post-secondary education
Work History
Human Resources Specialist
Walton County Board Of Education
Monroe, GA
05.2022 - 02.2026
- Managed substitute staff, hiring/on-boarding and annual renewal
- Issued annual contracts for staff and tracked retention
- Conducted staff reporting to Georgia department of education
- Facilitated employee onboarding processes by developing training materials, resulting in streamlined integration and improved retention rates.
- Managed employee records and compliance documentation, enhancing accuracy and ensuring adherence to regulatory requirements.
Technical Support Specialist
M3 Hospitality
Lawrenceville, GA
02.2019 - 05.2022
- Resolved technical issues for clients by diagnosing problems and providing tailored solutions, enhancing user satisfaction and support efficiency.
- Communicated daily via phone or email to ensure data was transferred correctly
- Developed and maintained user documentation and training materials, facilitating onboarding processes and ensuring consistent knowledge transfer among staff.
Human Resources Specialist & Benefits Specialist
Clarke County School District
Athens, GA
02.2013 - 08.2019
- Developed and implemented employee benefits programs, enhancing staff engagement and retention through comprehensive offerings.
- evamped and played a major role in goingfrom hand calculated pay by HR employeesto formulating the pay processes that wasimplemented into the financial computer program and brought County the ability to pay employees with little to no errors
- Organized and rolled out the open enrolment package for 2500 employees
- Create organizational tiling system for both FMLA and Workers Comp
- Streamlined onboarding processes, improving new hire integration and reducing time-to-productivity for incoming staff.
Waste Pro of Georgia
Administrative Assistants
Athens, GA
10.2004 - 09.2012
- Coordinated office activities and maintained records
- Issued daily routing reports for drivers
- Scheduled delivery and removal tickets
- Issued monthly billing and processed payments
- Trained new administrative staff on office protocols, enhancing team capability and ensuring a smooth onboarding process.
Education
Clarke Central High School
Athens, GASkills
- Employee onboarding
- Staff retention
- HR compliance
- Strong communication, interpersonal, and presentationskills Proficient in MS Word, Excel, Power Point, and Publisher
- Training material development
Timeline
Human Resources Specialist
Walton County Board Of Education
05.2022 - 02.2026
Technical Support Specialist
M3 Hospitality
02.2019 - 05.2022
Human Resources Specialist & Benefits Specialist
Clarke County School District
02.2013 - 08.2019
Waste Pro of Georgia
Administrative Assistants
10.2004 - 09.2012
Clarke Central High School