Tashawa Perrin
Independence,Kentucky
Summary
Results-orientated and high-energy project manager with a talent for leading by example and inspiring peak performance. Recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
Work history
Senior Project Manager
Kaiser Permanente
06.2021 - Current
- Ensured compliance to OSHA, CLIA, COLA, HIPAA and other healthcare environment, operations and occupational regulations.
- Attended and led appropriate meetings for each project and as part of operational reporting to the executive team.
- Led innovative technology team for redevelopment of healthcare system websites and online care portals, then ensuring 100 percent internal user adoption at implementation.
- Ensured concise communications of all project specifics to associated and responsible personnel with accountability assignments to appropriate units.
- Reviewed all existing contracts and vendor relationships, reducing associated costs and spending by over 30 percent.
- Implemented change management processes to keep project up-to-date and smooth resistance to new concepts.
- Developed statement of work for product classification contract and devised sourcing strategy to maintain costs and clarify service expectations.
- Led and motivated talented project teams, consistently achieving against KPIs.
- Trained and mentored junior team members, leveraging previous practical experience for optimal project progress.
- Provided weekly performance feedback on resource allocation, risks, issues and schedule adherence, keeping project teams on track.
- Tracked and communicated project status, timelines, budgets and action items from project inception to delivery.
- Delivered exceptional service to clients, maintaining and extending working relationships for future business opportunities.
- Delivered projects on time and under budget.
- Analysed industry trends to identify process improvements and business opportunities.
- Developed analytics tools to track project progress and impact.
- Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
- Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.
- Reduced downtime with effective scheduling and resourcing.
- Expertly managed desires and expectations for key stakeholders across numerous high-value projects.
- Designed project presentations and reports for executive teams.
- Built positive, productive relationships with internal and external stakeholders through outstanding client management skills.
Project Manager
Kaiser Permanente
Napa, California
01.2020 - 06.2021
- Developed detailed healthcare project plans and monitored them from start to finish.
- Maintained excellent health and safety standards for continued compliance.
- Worked to develop solutions regarding crucial issues, and reported on project milestones.
- Handled the overall management, performance, and completion of multiple concurrent projects.
- Developed and monitored project schedules.
- Provided helpful guidance and direction in project management to less experienced team members and colleagues.
- Forecasted long-term business objectives.
- Actioned customer feedback to promote continued service improvement.
- Devised activity and service plans to meet customer requirements.
- Received and resolved customer complaints escalated by staff.
- Executed data-driven sales and marketing strategies to boost revenue.
- Facilitated communication and collaboration across departments.
Education
Master of Science - Please replace it
University of Cincinnati
Cincinnati, Ohio 04.2009 - 04.2020
Bachelor of Science - Please fill
University Of Kentucky
Lexington, Kentucky 04.2013 - 04.2017
Skills
- Project budgeting
- Project goals and milestones
- High-value project management
- Process improvement
- Budgeting and forecasting
- Client rapport
- Contract review and recommendations
- Key stakeholder engagement
- Portfolio management
- Productivity improvement
- Kanban methodology
- Quality management
- Agile project management
- Research and development
Languages
English
Native
Timeline
Senior Project Manager
Kaiser Permanente
06.2021 - Current
Project Manager
Kaiser Permanente
01.2020 - 06.2021
Bachelor of Science - Please fill
University Of Kentucky
04.2013 - 04.2017
Master of Science - Please replace it
University of Cincinnati
04.2009 - 04.2020
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