Ta’shawn Lee-shelton
Midland,TX
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Detail-oriented Car Detailer offers proven customer service and time management abilities. Knowledgeable about washing and waxing techniques and thorough in completing cleaning work. Thrives under pressure and consistently satisfies customers.
Overview
3
3
years of professional experience
Work History
Car Detailing Manager/Sales Associate
2LC Detailing
Midland , TX
03.2022 - Current
- Managed car detailing team, delegating tasks and ensuring completion of all detailing operations.
- Monitored inventory levels for car detailing supplies and equipment, placing orders as needed.
- Ensured proper use of chemicals, cleaning solutions and other materials in accordance with safety regulations.
- Trained new staff members on proper techniques for interior and exterior detailing services.
- Developed customer service protocols to ensure a positive experience for customers during the detailing process.
- Responded promptly to customer inquiries about prices, services offered, and availability.
Education
BBA - Business Administration And Management
University of Texas Permian Basin
Odessa, TX05-2027
Business Administration And Management
University of North Texas
Denton, TX05-2027
High School Diploma -
Midland Legacy High School
Denton, TX05-2023
Skills
- Project management proficiency
- Employee Training and Development
- Health and safety compliance
- Excellent customer service
- Sales and marketing strategies
- Team Building and Motivation
- Relationship Building
- Telephone Etiquette
- Sales Techniques
- Customer Service
- Efficient time management
- Conflict resolution techniques
Timeline
Car Detailing Manager/Sales Associate
2LC Detailing
03.2022 - Current
BBA - Business Administration And Management
University of Texas Permian Basin
Business Administration And Management
University of North Texas
High School Diploma -
Midland Legacy High School
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