Tasheka Jackson

• Serve as a primary point of contact for students, faculty, staff, and visitors, providing information, assistance, and referrals to appropriate campus departments and resources.
• Respond to student concerns and inquiries while maintaining a professional and student-centered approach.
• Utilize strong problem-solving skills to address issues, de-escalate conflicts, and facilitate positive resolutions.
• Maintain detailed and accurate reports, documentation, and records in compliance with college policies and procedures.
• Collaborate with academic and administrative departments to support a safe and welcoming campus environment.
• Assist students with navigating campus facilities, services, and resources.
• Communicate effectively through in-person interactions, phone conversations, and electronic correspondence.
• Support campus events, orientations, and student activities by providing assistance and information to attendees.
• Demonstrate sensitivity and professionalism when interacting with individuals from diverse backgrounds.

• Delivered compassionate, hands-on support to individuals with intellectual and developmental disabilities, ensuring dignity and respect at all times.
• Assisted clients with daily living activities, health monitoring, and personal care.
• Collaborated with multidisciplinary teams to ensure appropriate care and emotional support.
• Maintained accurate documentation and communicated effectively with families and administrators.
• Exhibited patience, empathy, and professionalism in all client interactions.