Tashi Stroud
Olympia,WA
Summary
Reliable and adaptable professional with strong experience in customer service and high-volume workflow environments. Skilled in troubleshooting, inventory control, order fulfillment, and efficient product handling. Known for excellent communication, fast learning, and the ability to remain organized and accurate while multitasking. Brings added value with clinical skills, CPR certification, and experience working in fast-paced, detail-critical settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clerk
USPS
Olympia
11.2025 - Current
- Processed mail and packages using USPS automated systems in compliance with federal regulations
- Sorted, distributed, and dispatched incoming and outgoing mail according to established routes and schedules
- Maintained records and completed required forms and reports accurately
- Operated office equipment such as scanners, label printers, and postage meters
Patient Care Technician
DaVita Kidney Dialysis Center
Olympia, WA
10.2024 - 11.2025
- Monitored patient vital signs to ensure safety and comfort during dialysis treatments (About 12 patients at a time).
- Assisted nursing staff with patient care tasks, enhancing workflow efficiency in a fast-paced environment.
- Educated patients on dialysis procedures and self care techniques to promote adherence and understanding.
- Maintained accurate patient records using electronic health record systems for compliance and continuity of care.
- Performed blood draws, cannulations, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals
Customer Service Representative
Verizon
Lacey, WA
05.2021 - 08.2023
- Handled billing, payments, documentation, and customer inquiries.
- Provided troubleshooting and account support to customers.
- Delivered upselling solutions and maintained strong customer satisfaction.
Education
High School Diploma -
Timberline High School
Lacey, WA06.2018
Skills
- Client interactions via phone calls
- Patient care
- Management
- Sales
- Order fulfillment
- Data entry
- Quality checks
- Maintenance
Certification
- BLS Certified
- Certified Patient Care Technician/Assistant
- Medical Assistant hemodialysis license
- Food Handlers
Timeline
Clerk
USPS
11.2025 - Current
Patient Care Technician
DaVita Kidney Dialysis Center
10.2024 - 11.2025
Customer Service Representative
Verizon
05.2021 - 08.2023
High School Diploma -
Timberline High School