Tashica Nelson
Houston,TX
Summary
Proactive and caring worker with 10 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
18
18
years of professional experience
Work History
Before and After Care
Young Men’s Christian Association
11.2007
- Assist the children with their assignments from school
- Prepare snack for the students upon arrival
- Coordinate with teachers to provide additional support for the children
- Distribute medication to the students who have medical needs
- Responsible for weekly/monthly reports as needed
- Maintain the safety of the children.
Qualified Mental Health Specialist
Mental Health Cooperative
04.2022 - Current
- Assisted clients in navigating complex systems by providing information about available services/resources within the community.
- Facilitated coordination of care with other providers such as psychiatrists, primary care physicians, and social workers.
- Aided clients in achieving personal goals by providing support, guidance, and practical assistance.
- Continuously sought professional development opportunities to remain current on industry best practices and enhance clinical skills.
QMHP-Care Coordinator
The Harris Center of Mental Health and IDD
04.2017 - 04.2022
- Performs clinical assessments to determine service needs and progress with consumer treatment goals
- Participates in formulation of the consumer recovery plans and assures recovery plan is written and authorized with an LPHA signature for consumers on caseload
- Ensures all services provided meet eligibility criteria and are authorized in accordance with agency and regulatory guidelines
- Provides skills training and psychosocial rehabilitation services that address the severe and persistent mental illness and symptom related problems that interfere with the individual’s functioning
- Provides interventions in response to crisis to reduce symptoms and avoid admission to a more restrictive environment
- Performs activities to assist consumers in gaining and coordinating access to necessary care and services based on individual needs
- Provides training/education on the nature of mental illness, the importance of medications, and other medication related information as outlined in The Harris Center curricula
- Monitors consumer progress with treatment goals
- Monitors current compliance with eligibility requirements for ongoing treatment
- Meets productivity standards as outlined in the operational guidelines
- Demonstrates ethical conduct in all clinical and professional activities
- Complies with agency policies and procedures accrediting/regulatory bodies and performance contract documentation requirements.
Substitute Office
KIPP Academy
08.2015 - 03.2017
- Ability to properly handle misconduct
- Ability to adapt lesson plan/instruction techniques for students with special needs
- Flexibility: Ability to work with lesson plans established by the primary teacher
- Enforce administration policies and rules governing students
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips (if required).
Educational Aide
Burrville Elementary
02.2015 - 06.2015
- Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
- Attend staff meetings and serve on committees, as required
- Enforce administration policies and rules governing students
- Input Truancy information in the system
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips (if required)
- Data entry.
Customer Service
Dillard's Inc.
02.2013 - 05.2013
- Resolve customer complaints via phone, email, or mail
- Use telephones to reach out to customers and verify account information
- Assist customers with their needs
- Data entry.
Customer Service
Marshalls
09.2010 - 05.2012
- Answered telephone calls from potential customers with concerns
- Answered questions regarding the store and its merchandise
- Bagged and packaged purchases, wrapped gifts, clean shelves, counters, and tables
- Computed sales prices, total purchases, received and process cash or credit payment
- Demonstrated use and operation and merchandise, stocked shelves, and other task as required.
Telecommunications
Flake-Wilkerson Marketing
12.2006 - 05.2007
- Answered telephone calls from potential customers who have been solicited through advertisements
- Disputed merchandise with original requisitions & information from invoices & prepare invoices for returned
- Contact customers to respond to inquiries or to notify them of claim investigation results or adjustments
- Ensured that appropriate changes were made to resolve customers' problems.
Education
Master Of Arts - Sociology
Wesley Theological Seminary
Washington, DC05.2015
Bachelor Of Arts - Criminal Justice
Lane College
Jackson, TN07.2012
Skills
- Activities Planning
- Records Management
- Health and safety
- Early Childhood Education
- CPR training
- Early Childhood Development
- Special Needs Care
- Social and academic development
- Nutrition planning
- Social Development
- Rapport Building
- Care Planning
- Problem-Solving
- Time Management
- Coordination and Teamwork
- Goal Setting
- Child Supervision
- Lesson Plan Development
- Calendaring and Scheduling
- Educational Support
- Team Leader
- Documentation And Reporting
- Decision-Making
- Child Safety
Timeline
Qualified Mental Health Specialist
Mental Health Cooperative
04.2022 - Current
QMHP-Care Coordinator
The Harris Center of Mental Health and IDD
04.2017 - 04.2022
Substitute Office
KIPP Academy
08.2015 - 03.2017
Educational Aide
Burrville Elementary
02.2015 - 06.2015
Customer Service
Dillard's Inc.
02.2013 - 05.2013
Customer Service
Marshalls
09.2010 - 05.2012
Before and After Care
Young Men’s Christian Association
11.2007
Telecommunications
Flake-Wilkerson Marketing
12.2006 - 05.2007
Master Of Arts - Sociology
Wesley Theological Seminary
Bachelor Of Arts - Criminal Justice
Lane College
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