Hi, I’m
Tashika Mccollister
Beaumont,TX
Summary
Dynamic Lead House Supert at Land Manor, adept in fostering community engagement and ensuring resident safety. Excelled in creating a positive work culture and enhancing communication, evidenced by structured weekly meetings and robust crisis management. Skilled in teamwork and problem-solving, significantly improved resident satisfaction and safety protocols.
Overview
14
years of professional experience
Work History
Land Manor
Lead House Supert
01.2019 - Current
Job overview
- Provided supervision during recreational activities while promoting positive social interactions among residents.
- Contributed to a positive work culture among fellow house parents through collaboration, open communication channels, sharing ideasinitiatives.
- Actively sought professional development opportunities in order to stay current on best practices for student services within residential settings.
- Conducted regular inspections of living spaces to ensure cleanliness standards were upheld consistently throughout the residence halls.
- Improved communication within the residence by implementing structured weekly meetings to address concerns and share updates.
- Maintained accurate records of resident information, sign-in/out logs, incident reports, and other relevant documentation as required.
- Provided guidance for personal growth and academic success by offering individualized support to residents based on their needs.
- Supported fellow staff members during times of high workloads or staff shortages, demonstrating flexibility and adaptability in the role.
- Served as a liaison between students/residents and administration by relaying feedback on policies or potential improvements.
- Assisted in the organization of special events such as cultural celebrations, workshops, or guest speakers to enhance community engagement opportunities.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Provided crisis management and intervention during emergency situations.
- Enforced policies and safety standards through building and room rounds.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Solved grievances and complaints by collaborating with residents.
- Facilitated smooth transition of new students into residential program.
- Promoted culture of respect and understanding among students.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Conducted weekly meetings with students to review goals, address issues and provide support.
- Developed and enforced safety policies and procedures to drive safety and well-being of students.
- Supervised student employees and provided feedback on performance.
- Evaluated student progress to identify areas of improvement and provide feedback.
- Collaborated with residential team to maximize effective and efficient operations.
- Developed, implemented and monitored residential policies and procedures.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Promoted safety and well-being of residents by enforcing house rules and monitoring adherence to guidelines.
- Developed strong rapport with residents through active listening, empathy, and effective problem-solving skills.
- Facilitated smooth transitions for new residents through thorough orientation sessions, reducing adjustment challenges.
Boys of America
Supervisor
05.2017 - 08.2021
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Land Manor
Housemanger
02.2011 - 06.2019
Education
Central High SchoolBeaumont, TX
Basic from Basic
05.1997
Skills
- Patience and Tolerance
- Safety awareness
- Professional boundaries
- Personal Hygiene Assistance
- Meal Preparation
- Family Support
- Life Skills Coaching
- Household Management
- Transportation Coordination
- Laundry and Cleaning
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- HIPAA Compliance
- Adaptability and Flexibility
- Call Answering and Routing
- Effective Communication
Timeline
Lead House Supert
Land Manor
01.2019 - Current
Supervisor
Boys of America
05.2017 - 08.2021
Housemanger
Land Manor
02.2011 - 06.2019
Central High School
Basic from Basic
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