TASHINA KENNEDY
Santa Rosa,CA
Summary
Compassionate Advocate with outstanding communication skills. Goes extra mile to provide assistance to individuals with mental illnesses, proficient knowledge of hearing procedures, network of resources and hard work.
Overview
19
19
years of professional experience
Work History
Patients' Rights Advocate
Mental Health Association of Alameda County
Santa Rosa
03.2023 - Current
- Assisted clients in understanding their legal rights and responsibilities.
- Analyzed data from client interviews and other sources to build arguments for use in certification and capacity hearings.
- Interviewed and presented for over 500 hearings in three months time.
- Represented clients in legal hearings before hearing officers, hospital reps, and doctors. .
- Investigated facts surrounding clients' complaints and allegations.
- Built trust and rapport with victims of violent crimes and clients with acute mental illnesses by remaining calm and compassionate in a variety of situations.
- Work closely with the doctors, nurses and other staff at the three facilities we represent.
- Built close relationships with the California Hearing Officer Group.
- Maintained detailed records of all client interactions including notes from meetings and phone calls.
- Completed reports, paperwork and documentation accurately and on time.
- Reached out to individuals via phone, email and SMS to deliver help, support, information and referrals.
- Counted and provided end of month statistics for my county.
Senior Designer Outerwear
Lands' End
01.2022 - 01.2023
- Coached, mentored and trained team members in order to improve their job performance and increase their knowledge of outerwear technologies.
- Conducted regular meetings with direct reports to discuss progress and identify areas of improvement.
- Managed Outerwear team calendar and delegated workload to my team of three based on skillset for optimal efficiency.
- Provided creative direction and design guidance to junior designers in the team.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Designer II
NBTA Marmot Exofficio
01.2013 - 01.2022
- Created high quality visual designs that are both aesthetically pleasing and intuitive for users.
- Worked with the development team to ensure a smooth transition from concept to production-ready assets.
- Conducted usability tests on existing products and prototypes to identify areas for improvement in user experience or design.
- Researched industry trends in digital media, technology, and web design best practices.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Organized special events such as company picnics or holiday parties for employees.
- Implemented cost-cutting measures without compromising quality of services offered.
Associate Designer
Sandra Ingrish & Co.
01.2011 - 01.2013
- Developed creative concepts and designs for various projects.
- Created mock-ups, layouts, and sketches to illustrate design ideas.
- Provided leadership during times of organizational change or crisis situations.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored staff performance and addressed issues. Enforced performance improvement plans where needed.
Sales Associate
Victoria Secret
Santa Rosa, CA
06.2009 - 01.2011
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
Sports Camp Counselor and Counselor Manager
Redwood Health Club Of Ukiah
Ukiah
05.2005 - 09.2009
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Monitored staff performance and addressed issues.
- Assisted with the set up and preparation of sports equipment for camp activities.
- Created a positive and encouraging atmosphere to motivate campers during activities.
- Monitored campers' safety while playing games or participating in activities.
- Encouraged respect for all coaches, staff members, and fellow players at the camp.
- Maintained discipline among the participants during practices and games.
- Actively participated in pre-camp meetings with supervisors to discuss daily objectives.
- Established and built relationships with campers to ease fears in new environment.
Education
A.A. Fashion Design -
FASHION INSTITUTE OF DESIGN & MERCHANDISING (FIDM)
12.2011
B.A. Psychology -
SAN DIEGO STATE UNIVERSITY
12.2009
A.A. Communications -
MENDOCINO COLLEGE
12.2006
Skills
- Community Advocacy
- Training delivery
- Mentorship
- Document Review
- Client Representation
- Client Representation and Advisement
- Conflict Resolution
- Time Management
- Relationship Building
Websites
Accomplishments
- ISPO Gold Award 2020
- GIVE@NEWELL EmBASSADOR, 2020-2022
- Company Philanthropy
- NBTA Philanthropic and Community Engagement Task Force Committee, 2017
References
References available upon request.
Timeline
Patients' Rights Advocate
Mental Health Association of Alameda County
03.2023 - Current
Senior Designer Outerwear
Lands' End
01.2022 - 01.2023
Designer II
NBTA Marmot Exofficio
01.2013 - 01.2022
Associate Designer
Sandra Ingrish & Co.
01.2011 - 01.2013
Sales Associate
Victoria Secret
06.2009 - 01.2011
Sports Camp Counselor and Counselor Manager
Redwood Health Club Of Ukiah
05.2005 - 09.2009
A.A. Fashion Design -
FASHION INSTITUTE OF DESIGN & MERCHANDISING (FIDM)
B.A. Psychology -
SAN DIEGO STATE UNIVERSITY
A.A. Communications -
MENDOCINO COLLEGE
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