Tashina Talton

• Upheld rigorous standards for infection control, ensuring the safety of both patients and colleagues through consistent adherence to protective measures like glove use and hand hygiene practices.
• Increased accuracy of test results by carefully following established procedures for specimen collection and handling.
• Supported optimal patient care by performing venipuncture using various techniques such as butterfly needles, straight needles, and fingerstick methods.
• Strengthened interdepartmental communication by effectively collaborating with medical staff to address any concerns or discrepancies in test orders.
• Facilitated timely diagnosis and treatment by promptly delivering specimens to appropriate departments or external facilities.
• Ensured proper identification of patients through diligent verification of personal information before each blood draw procedure.
• Assisted in maintaining adequate inventory levels of phlebotomy supplies, preventing shortages that could disrupt workflow or compromise patient care quality.
• Contributed to positive patient experiences by providing clear explanations of the phlebotomy process and addressing any concerns or questions proactively.
• Ensured accurate test results by properly conducting quality control procedures on laboratory equipment and instruments.
• Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
• Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
• Consistently met high performance metrics related to puncture success rate, minimal discomfort experienced by patients, and the number of specimens collected per shift.
• Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
• Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
• Centrifuged blood samples as outlined in clinical protocols.
• Packaged and shipped specimens to central lab daily.

•. Kept CPR and BLS certifications up to date.

• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.