Responsible professional experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Certified Nursing Assistant
UNC Health Southeastern
Lumberton, North Carolina
10.2024 - Current
Assisted patients with daily living activities and personal care needs.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and organization of patient rooms and common areas.
Documented patient information accurately in electronic health records system.
Behavioral Health Technician
Carolina Dunes Behavioral Health
Leland, US
11.2023 - 02.2025
Implemented behavior support strategies, fostering a supportive and therapeutic environment.
Residential Specialist
Boys and Girls Homes of North Carolina
Lake Waccamaw, US
09.2021 - 09.2023
Provided comprehensive care and assistance to foster care residents, promoting a positive living experience.
Direct Support Professional
HOME CARE MANAGEMENT
Wilmington, US
04.2021 - 09.2023
Delivered comprehensive home therapy sessions to enhance clients' daily living skills.
Customer Service Representative
Continuum Global Solutions
02.2021 - 04.2021
Answering inbound calls
Cashier
Burkes Outlet
Whiteville, US
09.2020 - 02.2021
Personal Care Assistant
Arbor Landing at Ocean Isle
Shallotte, US
01.2020 - 06.2020
Personal Care Aide
Magnolia Creek
Winston-Salem, US
08.2019 - 10.2019
Assist residents with activities of daily living, including bathing, dressing, grooming (oral care), toileting, changing of bed linens, positioning, transfer, mobility, and incontinence care. Encourage residents to be as independent as capable.
Caregiving
ResCare
Winston-Salem, US
07.2019 - 10.2019
One on one Respite care
Customer Service Representative
Alorica
Greensboro, US
05.2019 - 08.2019
Answering inbound calls, assisting customers with their accounts
Sales Associate
Conn's Home Plus
Winston-Salem, US
03.2018 - 06.2019
Checking inventory, greeting, selling merchandise of customer interest, upselling, providing excellent customer service
Education
Bachelor of Science - Exercise Science
Winston-Salem State University
Winston-Salem, NC
08.2015 - 05.2019
Skills
Caregiving
Sales
CPR
Medical terminology
Data entry
ADLs
Direct support
Cashiering
Customer service
Front desk
Upselling
Senior care
Customer support
Childcare
Communication skills
Microsoft Office
Organizational skills
Patient care
Patient monitoring
Intake
Applied behavior analysis
Working with people with developmental disabilities
Care plans
Home care
Certification
Personal Care Assistant, 08/01/19, Present
CPR, 08/01/19, Present
Driver's License
First Aid Certification
CPR Certification
CNA, 08/01/24, 08/31/26
Personal Information
Work Permit: Authorized to work in the US for any employer