Ta'Shyra Price
Richmond,VA
Summary
Customer Service Representative experienced in delivering exceptional service and driving sales through effective communication and multitasking. Managed diverse customer concerns and administrative tasks with professionalism and accuracy. Culinary Worker with expertise in high-volume food preparation and kitchen operations, maintaining strict food quality and safety standards while fostering team collaboration to achieve consistent results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Morning Prep Cook
Chipotle
Richmond, VA
03.2026 - Current
- Prepared fresh ingredients for daily menu items, ensuring quality and consistency.
- Collaborated with team members to streamline food prep workflows, enhancing kitchen efficiency.
- Assisted in maintaining kitchen sanitation and safety standards throughout food preparation processes.
- Monitored inventory levels and communicated needs to management for timely restocking of supplies.
- Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.
FC Associate I, L1
Amazon Delivery Station
Chesterfield, Virginia
09.2021 - 07.2025
- Oversaw daily operations to ensure timely and efficient package processing.
- Mentored new associates on best practices for safety and efficiency.
- Implemented process improvements that enhanced workflow productivity.
- Coordinated inventory management to maintain optimal stock levels.
- Trained team members on equipment operation and safety protocols.
- Conducted quality checks to ensure compliance with operational standards.
- Developed strategies for reducing downtime during peak hours.
- Balanced workload distribution among team members effectively, fostering a collaborative work environment that maximized productivity.
Representative
Dynata Call Center
Virtual
10.2021 - 09.2022
- Managed high-volume inbound and outbound calls, ensuring customer satisfaction and prompt issue resolution.
- Utilized CRM software to track customer interactions and maintain accurate records.
- Managed inbound and outbound calls, delivering high-quality customer service.
- Resolved customer inquiries efficiently, ensuring satisfaction and retention.
- Collaborated with team members to enhance call center operations and performance.
- Analyzed call data to identify trends, implementing process improvements for operational efficiency.
Shift Leader
Freshii
Richmond, Virginia
06.2018 - 09.2019
- Supervised daily operations, ensuring adherence to quality standards and operational guidelines.
- Trained and mentored team members on best practices for customer service and food preparation.
- Coordinated staff schedules to optimize coverage during peak service periods, enhancing workflow efficiency.
- Processed cash transactions efficiently, ensuring accurate handling of funds.
Education
Diploma - Medical Billing and Coding
Bryant & Stratton College
Chesterfield, Virginia12-2022
Associate in Administration of Justice - undefined
Reynolds Community College
Richmond, Virginia08-2019
Skills
- Prepare food orders
- Follow kitchen recipes
- Conduct food inventory
- Manage kitchen inventory
- Monitor food costs
- Track kitchen expenses
- Food safety certification
- ServSafe food manager
- ServSafe guidelines
- Coordinate kitchen tasks
- Employee scheduling and supervision
- Onboard kitchen staff
- Multi-line management
- Tech-enabled order processing
- Customer account support
Certification
ServSafe Certified
- ServSafe Food Manager- June 2026 to June 2031
Timeline
Morning Prep Cook
Chipotle
03.2026 - Current
Representative
Dynata Call Center
10.2021 - 09.2022
FC Associate I, L1
Amazon Delivery Station
09.2021 - 07.2025
Shift Leader
Freshii
06.2018 - 09.2019
Associate in Administration of Justice - undefined
Reynolds Community College
Diploma - Medical Billing and Coding
Bryant & Stratton College