Tasia Chambers
Columbus
Summary
Dynamic professional with extensive experience at Buffalo Wild Wings, excelling in customer service and training. Proven ability to enhance team performance and ensure quality control. Skilled in cash handling and conflict resolution, fostering positive guest experiences through effective communication and empathy. Committed to maintaining high standards in fast-paced environments.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier/Server/Cook/Trainer
Buffalo Wild Wings
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Accurately and efficiently trained other onboarding team members in various positions
Cook
Five Guys
01.2022 - 03.2023
- Prepared and cooked menu items following standardized recipes and quality standards.
- Maintained cleanliness and organization of kitchen area to comply with health regulations.
- Operated kitchen equipment including fryers, grills, and slicers efficiently.
- Collaborated with team members to ensure timely service during peak hours.
DCA- Direct Care Asssitant
Heinzerling Developmental Center
07.2021 - 01.2022
- Provided compassionate care and support to individuals with developmental disabilities.
- Assisted in daily living activities, promoting independence and dignity.
- Collaborated with healthcare professionals to develop personalized care plans.
- Monitored and documented patient progress, ensuring accurate reporting of changes.
Mobile Expert
OSL Retail Services
06.2020 - 03.2021
- Educated customers on mobile technology and services to enhance user experience.
- Diagnosed and resolved technical issues for customers with mobile devices promptly.
- Streamlined inventory management processes to ensure accurate stock levels and availability.
- Trained new team members on product features, sales techniques, and customer service standards.
Guest Relations Specialist
Cosi- Center of Science and Industry
06.2018 - 06.2020
- Facilitated seamless guest check-in and check-out processes, enhancing overall guest satisfaction.
- Resolved guest inquiries and concerns promptly, ensuring positive experiences and repeat visits.
- Collaborated with team members to develop and implement service improvement initiatives.
- Trained new staff on customer service protocols and company standards for consistency in service delivery.
Education
High School Diploma -
Franklin Heights High School
Columbus OH06-2018
Skills
- Cash handling
- Customer service
- Food preparation
- Kitchen safety
- Training and onboarding
- Communication skills
- Quality control
- Customer assistance
- Patience and empathy
- Cleaning and sanitizing
- Customer service excellence
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
- Conflict resolution
- Refunds and exchanges
- POS system operations
Timeline
Cashier/Server/Cook/Trainer
Buffalo Wild Wings
05.2023 - Current
Cook
Five Guys
01.2022 - 03.2023
DCA- Direct Care Asssitant
Heinzerling Developmental Center
07.2021 - 01.2022
Mobile Expert
OSL Retail Services
06.2020 - 03.2021
Guest Relations Specialist
Cosi- Center of Science and Industry
06.2018 - 06.2020
High School Diploma -
Franklin Heights High School