Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasia Del Rio

Castle Rock,United States

Summary

Confident leader with demonstrated planning, organizational and leadership abilities. Highly effective at educating people at all different skill levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Thirteen years of military experience in customer and member support ensuring members are always mission ready.

Overview

12
12
years of professional experience

Work History

Unit Training Manager

140th Force Support Squadron/Services
01.2023 - Current
  • Conducted, validated and revised Services Training program and coordinated user feedback with Supervisors and their Airman.
  • Developed objectives to meet CDC and on the job training requirements.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Evaluated success of training programs and recommended improvements to upper management and personnel with members in upgrade training enhance effectiveness.
  • Reviewed and edited all training materials for accuracy and Air Force training policy compliance.
  • Updated on the job training roster to keep upper leadership to include the Wing Commander updated on members in upgrade training.

Accounting NCO

140th Force Support Squadron/Services
09.2022 - 01.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere enhancing morale of dining facility.
  • AF Form 79; Essential Station Messing, Subsistence in Kind, & Meals Ready to Eat.
  • Provide security of $150 cash fund and issue 1131 with final earned funds.
  • Accomplish 1640 quantifying the meals sold based on Food Cost Index.
  • Populate beginning and book/ending inventory on 1119 at the end of the day.

Storeroom NCO

140th Force Support Squadron/Services
01.2018 - 08.2022

• Manage perishable & non-perishable assets with inventory receiving and issuing controls.

• Quality control on products and coordinate medically condemned items.

• Ensure inventory tolerance stays with-in ANG parameters; 2 days = 10% (+/-).

• Issued and returned items based on AF Form 148.

• Coordinate all wasted items to provide a more accurate account of the total product sold.

Unit Deployment Manager

140th Force Support Squadron/Services
01.2021 - 01.2022

• Support 140 FSS, in UDM roles for deployment requirements.

• Assign military personnel P-bands utilizing Unit Manpower Document and Air Expeditionary Force (AEF) roster.

• Review general and location specific reporting instructions to identify deployment requirements and other required Area of Responsibilities (AOR) actions.

• Identify personnel actions needing completion to ensure members stay world-wide-qualified.

• Secure Air & Space Expeditionary Force (AEF) Online Personnel Deployment Processing Tool (PDPT) and Electronic Air Force Deployment Folder (e-AFDF) through the Commander’s Toolkit (CCTK).

Administrative Specialist

Joint Force Counter Drug Task Force
02.2021 - 09.2021
  • Delivered top-notch administrative support to Counter Drug Headquarters and analysts supporting Law Enforcement Agencies, promoting excellence in office operations.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Supported the Drug Enforcement Administration to collect 15,000 pounds of prescription drugs.
  • Created and updated over 300 physical records and digital files to maintain current, accurate and compliant documentation of members packets for present and past fiscal years.
  • Created AF Form 336’s for Air Force members and ensured their active duty orders were processed.
  • Created and processed active duty orders for Army members using DAMPS (Department of the Army Mobilization Processing System).
  • Held orientation for members entering Counter Drug Task Force operations.
  • Out processed members when their orders ended with Counter Drug Task Force.
  • Volunteered to support Royal Family kids camp, which impacted at risk youth from across Colorado.

Flight Leader/Kitchen Manager

460th Force Support Squadron
05.2020 - 06.2020
  • Food operations for Active Duty personnel whom could not leave Buckley Air Force Base due to COVID-19 pandemic lock down.
  • Worked with Enlisted and Officer personnel to understand food expectations and provide excellent customer service.
  • Updated spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Delivered in-depth training to employees in food preparation and customer-facing roles to promote strong team performance.
  • Delegated food preparation duties to cooks and followed to ensure proper preparation and production of meals.
  • Tested meals to verify quality and temperature.
  • Maintained kitchen cleanliness and sanitation by implementing AF and ServSafe procedures.
  • Trained staff on proper cooking safety and techniques following Air Force and ServSafe standards.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.

Receptionist

460th Force Support Squadron
09.2015 - 02.2016
  • Balanced Airmen and Family Readiness Counselor's availability, customer schedules and maximum load levels when scheduling appointments.
  • Answered over 20 calls daily, multi-line telephone, directing callers to appropriate personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support by copying, faxing and filing.
  • Collected, sorted, distributed and sent mail and packages.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Enrolled military members and their family’s in courses and activities.

Personnelist

140th Force Support Squadron/MPF
09.2013 - 08.2015

• Created and updated physical records and digital files to maintain current, accurate and compliant documentation in MILPDS.

• Ensured welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs for customer support and DEERS.

• Answered multi-line phone system and transferred callers to appropriate unit or staff member.

• Communicated with customers via phone and email to ensure all inquiries were met before a deployment or Temporary Duty Station.

• Prepared packages for shipment and checked mail on a daily basis.

• Worked closely with the Superintendent of Recruiting and Retention to record, analyze, and generate member retention numbers for the Wing Commander.

Unit Deployment Manager

Colorado Air National Guard
08.2024 - Current
  • Managed deployment operations, ensuring compliance with military standards and regulations.
  • Coordinated logistics for personnel and equipment movements, enhancing operational readiness.
  • Developed training programs for staff, improving knowledge of deployment procedures and safety protocols.
  • Streamlined communication channels between members, facilitating timely updates and information sharing.
  • Mentored staff in unit deployment management procedures, fostering a culture of continuous learning and improvement within the team.

Education

Services Technical Training
Fort Lee, VA
04.2016

Personnel Technical Training
Biloxi, MS
09.2013

High School Diploma -

Bear Creek High School
Lakewood, CO
05.2010

Skills

  • Records Management
  • Team Development Strategies
  • Positive Communication Strategies
  • Process Improvement
  • Customer Service
  • Mentoring
  • Organized
  • Detail Oriented
  • Counseling
  • Readiness
  • Leadership

Timeline

Unit Deployment Manager

Colorado Air National Guard
08.2024 - Current

Unit Training Manager

140th Force Support Squadron/Services
01.2023 - Current

Accounting NCO

140th Force Support Squadron/Services
09.2022 - 01.2023

Administrative Specialist

Joint Force Counter Drug Task Force
02.2021 - 09.2021

Unit Deployment Manager

140th Force Support Squadron/Services
01.2021 - 01.2022

Flight Leader/Kitchen Manager

460th Force Support Squadron
05.2020 - 06.2020

Storeroom NCO

140th Force Support Squadron/Services
01.2018 - 08.2022

Receptionist

460th Force Support Squadron
09.2015 - 02.2016

Personnelist

140th Force Support Squadron/MPF
09.2013 - 08.2015

Services Technical Training

Personnel Technical Training

High School Diploma -

Bear Creek High School