
Confident leader with demonstrated planning, organizational and leadership abilities. Highly effective at educating people at all different skill levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Thirteen years of military experience in customer and member support ensuring members are always mission ready.
• Manage perishable & non-perishable assets with inventory receiving and issuing controls.
• Quality control on products and coordinate medically condemned items.
• Ensure inventory tolerance stays with-in ANG parameters; 2 days = 10% (+/-).
• Issued and returned items based on AF Form 148.
• Coordinate all wasted items to provide a more accurate account of the total product sold.
• Support 140 FSS, in UDM roles for deployment requirements.
• Assign military personnel P-bands utilizing Unit Manpower Document and Air Expeditionary Force (AEF) roster.
• Review general and location specific reporting instructions to identify deployment requirements and other required Area of Responsibilities (AOR) actions.
• Identify personnel actions needing completion to ensure members stay world-wide-qualified.
• Secure Air & Space Expeditionary Force (AEF) Online Personnel Deployment Processing Tool (PDPT) and Electronic Air Force Deployment Folder (e-AFDF) through the Commander’s Toolkit (CCTK).
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation in MILPDS.
• Ensured welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs for customer support and DEERS.
• Answered multi-line phone system and transferred callers to appropriate unit or staff member.
• Communicated with customers via phone and email to ensure all inquiries were met before a deployment or Temporary Duty Station.
• Prepared packages for shipment and checked mail on a daily basis.
• Worked closely with the Superintendent of Recruiting and Retention to record, analyze, and generate member retention numbers for the Wing Commander.