Recent Political Science graduate with a minor in Communications, eager to apply academic knowledge and passion for public policy in a Government Relations role.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Conduent
11.2022 - Current
Answer a constant flow of customer calls with minimal wait times.
Update account information to maintain customer records.
Responds to customer requests for products, services, and company information.
Provide primary customer support to internal and external customers.
Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offer advice and assistance to customers, paying attention to special needs or wants.
Participates in team meetings and training sessions to stay informed about product updates and changes.