Tasmim Ara
Bellport,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Louisiana Popeyes
New York, NY
07.2024 - Current
- Supervised cashier team to ensure efficient customer service and smooth operations.
- Trained new cashiers on register systems and company policies.
- Assisted in scheduling shifts for team members to meet operational needs.
- Resolved customer complaints with professionalism and care.
- Assisted cashiers with resolving customer complaints and inquiries.
Paralegal
Law Office of David J. Rodkin
New York, NY
02.2024 - Current
- Prepared legal documents and correspondence for client cases.
- Organized and maintained case files, ensuring easy access to information.
- Assisted attorneys in trial preparation by gathering evidence and exhibits.
- Communicated with clients to provide updates on case progress and requirements.
- Managed calendars and scheduled appointments for legal consultations and meetings.
- Filed documents with courts, ensuring compliance with local rules and deadlines.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Organized client calendars, prepared mailings and handled high call volumes.
- Interviewed clients and obtained vital case information to support associates.
Manager
City Souvinor and Gift Shop
New York, NY
06.2023 - 01.2024
- Managed daily store operations and staff coordination
- Developed merchandise displays to enhance customer engagement
- Trained and guided team members in customer service standards
- Coordinated with suppliers for timely product replenishment
- Resolved customer inquiries and complaints efficiently
Education
Bachelor of Science - Electrical And Electreonic Engineering
University of Asia Pacifice
Dhaka, Bangladesh12-2021
High School Diploma -
Bhuiyar Hat High School
Bangladesh12-2014
Master of Science - Engineering Management
Trine University
Angola, INSkills
- Multitasking and organization
- Punctual and reliable
- Staff training
- Empathy and patience
- Attention to detail
- Problem-solving
- Positive attitude
- Flexible schedule
- Team management
Certification
- Food Protection Certificate.
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Native/ Bilingual
Urdu
Full Professional
Spanish
Elementary
Timeline
Cashier Team Lead
Louisiana Popeyes
07.2024 - Current
Paralegal
Law Office of David J. Rodkin
02.2024 - Current
Manager
City Souvinor and Gift Shop
06.2023 - 01.2024
Bachelor of Science - Electrical And Electreonic Engineering
University of Asia Pacifice
High School Diploma -
Bhuiyar Hat High School
Master of Science - Engineering Management
Trine University
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