Tashnia Ahmed
Jonesboro,GA
Summary
Dependable dental assistant with hands-on experience in dental procedures, patient care and office management. Skilled in maintaining a sterile and safe clinical environment, as well as proficient in using digital radiography. Demonstrated strengths include strong communication skills, ability to adapt to new technologies and commitment to providing high-quality patient care. Previous work has positively impacted overall efficiency of dental operations and heightened levels of patient satisfaction. I am accustomed to multitasking in busy office setting due to my previous jobs. Skilled in records filing, charting tooth decay, and cleaning dental equipment. Team player offering clear communication, collaboration, and time management skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
TJX Companies
Morrow, GA
09.2024 - Current
- Addressed customer questions and concerns regarding products and services.
- Welcomed customers, offering assistance to help find store items.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Adhered to social distancing protocols and wore mask or face shield.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness and presentation of stock room and production floor.
- Greeted customers and provided friendly customer service.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Assisted customers with locating merchandise within the store.
- Informed customers of in-store promotions or pricing specials.
Team Leader
Central Garden and Pet
Hapeville, GA
02.2023 - 05.2024
- Provided coaching and feedback on employee performance, encouraging professional development.
- Conducted regular performance reviews to assess individual team member progress.
- Established clear expectations for employees, providing guidance when needed.
- Managed conflict resolution within the team to maintain a positive work environment.
- Completed daily quality assurance duties to provide feedback for improvements.
- Monitored operations and reviewed records and metrics to understand company performance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Ensured compliance with all safety regulations in the workplace.
- Delegated daily tasks to team members to optimize group productivity.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Oversaw quality control to identify inconsistencies and malfunctions.
Warehouse Packer
DHL Supply Chain
McDonough, GA
03.2021 - 01.2023
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Collaborated with team members to achieve daily production goals.
- Followed safety procedures while operating machinery and equipment.
- Compared merchandise invoices to items actually received.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Identified damaged or defective products upon receipt and reported them accordingly.
- Trained new employees regarding warehouse procedures and standards.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Read orders to verify attributes and quantities of merchandise.
- Tracked outgoing orders to provide shipping status to customers.
- Created shipping labels with complete details in warehouse management system.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
Education
High School Diploma -
Jonesboro High School
Jonesboro, GA05-2012
Some College (No Degree) - Dental Assistant
United Education Institute
Morrow, GASkills
- Instrument preparation
- Chairside assistance
- Office management
- Dental procedure preparation
- Dental records
- Impression taking skills
- Patient intake procedures
- Stress management techniques
- Sanitation protocols
- Oral hygiene education
- Taking X-rays
- Team collaboration
- Regulatory compliance
- Preventive dentistry promotion
- Continuing education commitment
- Four-handed procedures
- Professionalism and etiquette
- Restorative dentistry
- Patient relations
- Strong writing and verbal skills
- Patient schedule management
- Dental terminology
- HIPAA compliance
- Periodontics
- OSHA regulations
- Pediatric dental care
- Electronic charting
- Digital X-ray proficiency
- X-ray processing
- Treatment room breakdown
- Exam room setups
- Teeth cleaning assistance
- Cross-training capabilities
- Time management capabilities
- Continuous learning attitude
- Detail-oriented mindset
- Instrument sterilization
- Digital X-ray processing
- Appointment scheduling expertise
- Tray setup
- Active listening capacity
- Prosthodontics
- First aid and CPR certified
- Model trimming
- Data entry proficiency
- Customer assistance and interaction
- Client communication
- Staff management
- Problem-solving skills
- Phone etiquette
- Sensitive information handling
- Filing and sorting
Affiliations
I enjoy gardening, nature walks, swimming and fishing! When I'm not working, I'm almost always with my two amazing kids making as many memories as we can together. I absolutely love "dad" jokes. I also enjoy painting in my free time with a little jazz in the background.
Certification
- BLS certification
- Dental radiography
- CPR certified
- AED certified
Timeline
Customer Service Cashier
TJX Companies
09.2024 - Current
Team Leader
Central Garden and Pet
02.2023 - 05.2024
Warehouse Packer
DHL Supply Chain
03.2021 - 01.2023
- BLS certification
- Dental radiography
- CPR certified
- AED certified
High School Diploma -
Jonesboro High School
Some College (No Degree) - Dental Assistant
United Education Institute
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