Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TaTa Hlaing Keh

Vestal,NY

Summary

Seasoned Store Manager enhancing operational efficiency and customer satisfaction. Excelled in loss prevention, reducing shrinkage significantly, and mastering cash management. Skilled in fostering team productivity and exceptional customer service through effective problem-solving and outstanding communication.

Overview

8
8
years of professional experience

Work History

Store Manager

Windsor Fashions
10.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Toddler Teacher

Child Time
11.2020 - 10.2021
  • Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
  • Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
  • Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
  • Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
  • Developed individualized lesson plans tailored to each child''s needs, promoting overall growth and development.
  • Collaborated with parents to establish consistent routines and maintain open communication channels for optimal child support.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Head Bank Teller

Trustco Bank
06.2018 - 06.2019
  • Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
  • Assisted branch management in implementing new policies and procedures, ensuring smooth transitions for both staff and clients.
  • Led weekly team meetings focused on continuous improvement initiatives throughout the branch operations.
  • Actively participated in community events on behalf of the bank, reinforcing a positive local presence among clients.
  • Balanced ATM machines daily as part of routine maintenance tasks, ensuring optimal functioning and reliability for customers'' use.
  • Conducted regular audits of cash drawers, ensuring compliance with internal controls and regulatory requirements.
  • Maintained up-to-date knowledge of federal regulations affecting monetary transactions, ensuring full compliance across all activities.

Supervisor

Charlotte Russe
11.2016 - 03.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Education

High School Diploma -

Rensselaer Junior/Senior High School
Rensselaer, NY
06.2013

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Outstanding communication skills
  • Cash Management
  • POS Systems
  • Operations Management
  • Accurate Cash Handling
  • Work Planning and Prioritization
  • Payroll Management
  • Loss Prevention
  • Operational Efficiency

Languages

burmese
Native or Bilingual

Timeline

Store Manager

Windsor Fashions
10.2021 - Current

Toddler Teacher

Child Time
11.2020 - 10.2021

Head Bank Teller

Trustco Bank
06.2018 - 06.2019

Supervisor

Charlotte Russe
11.2016 - 03.2018

High School Diploma -

Rensselaer Junior/Senior High School

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TaTa Hlaing Keh