Tatanesha Lee
Sauk Village,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Direct Support Professional (DSP)/ Field Supervisor
A & V Homecare Services, Inc.
08.2020 - Current
- Perform activities of daily living by assisting with providing fresh water and nourishment between meals
- Provide patient comfort by utilizing resources an materials; answering requests; reporting observations of the patient to nursing supervisor
- Document actions by completing forms, reports, logs, and records, protecting organization's value by keeping patient information confidential.
Personal Assistant
Department of Rehabilitation Services
04.2021 - 04.2024
- Provides assistance with household tasks, personal care and, with permission of a doctor, certain health care procedures.
Specimen Collector
All Medical Staffing
05.2017 - 11.2018
- Trained several employees to adhere to company policy, receiving specimens, and entering specimen data into a computer system
- Prepared 35-50 urine samples for further laboratory analysis and transport
- Maintained adequate stock of supplies
- Upheld work area in a safe, aseptic, and organized manner
- Achieved clerical duties which included but not limited to answering phones, data entry, and filing.
Laboratory Service Assistant
Millennium Health
05.2016 - 06.2016
- Collected 10-15 specimens daily
- Recorded specimen data into a computer system for further laboratory analysis
- Assisted with receiving, identifying, accessioning, processing and transporting specimens
- Maintained equipment and adequate stock of supplies
- Continuedly worked in a safe, aseptic, and organized manner
- Performed clerical duties which included but not limited to answering phones, data entry, and filing.
Rapid Response Representative
Teleperformance
11.2015 - 05.2016
- Advised present or prospective, 100-200 customers by answering incoming calls on a rotating basis
- Operated telephone equipment on an automatic dialing system and other telecommunication technologies
- Documented 100-200 transactions by completing forms and record logs
- Reserved database information by entering, verifying, and backing up data
- Kept equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs by following policies and procedures; reporting needed changes
- Quality service by following organization standards
- Kept technical knowledge by attending educational workshops; reviewing publications
- Influenced 200 customers to buy or retain product or service by following a prepared script to give product reference information.
Guest Service Representative
Holiday Inn Express
01.2013 - 10.2015
- Registered and processed 60-80 guests assigned rooms
- Accommodated 25-50 guest requests
- Communicated with hotel staff on the status of guest rooms
- Team Lead (Supervisor) for a period of time
- Up Sold 60-80 guest rooms and promoted hotel services
- Handled cash payments and credit card transactions
- Maintained a clean and neat front desk area.
Nursing Assistant
Angel Team Home Health
04.1996 - 07.2007
- Performed activities of daily living by assisting with serving, feeding, bathing, and clothing 5 patient's, daily
- Ambulated, turned, and positioned 5-10 patient's, providing fresh water and nourishment between meals
- Maintained patient stability by checking vital signs and weight; recording intake and output information
- Provided patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor
- Documented actions by completing forms, reports, logs, and records, protecting organization's value by keeping patient information confidential.
Education
High school or equivalent - General Studies
Cochise College
Sierra Vista, AZ08.1996
Medical Assistant - Healthcare
Midwestern Career College
Chicago, ILSkills
- Trainer
- Nursing assistant
- Specimen collector
- Basic knowledge of Microsoft Office
- Excel
- Power Point
- Data entry
- Nine years of providing nursing care to elderly
- Infirm patient Intelligent
- Manage multiple tasks
- Employees
- And hold considerable amounts of patience and compassion
- Medical Terminology
- Microsoft Office
- Microsoft Word
- Telecommunication
- Upselling
- Clerical Experience
- Medical Records
- Guest Services
- Vital Signs
- Laboratory Experience
- Computer Operation
- EMR Systems
- Home Care
- Insurance Verification
- Medical Office Experience
- Patient Care
- HIPAA
- Caregiving
- Computer Skills
- Nursing
- Phlebotomy
- Personal Assistant Experience
- Venipuncture
- Computer literacy
- Customer service
- Communication skills
- Office experience
Certification
- CPR Certification
- First Aid Certification
- Certified Phlebotomy Technician
Assessments
- Typing, 12/01/19, Completed
- Customer Focus & Orientation, 12/01/19, Expert
- Verbal Communication, 11/01/19, Familiar
- Medical Terminology, 11/01/19, Familiar
- Attention to Detail, 01/01/19, Completed
- Scheduling, 03/01/20, Familiar
- Electronic Medical Records: Best Practices, 11/01/19, Completed
- Delivery Driver, 05/01/20, Highly Proficient
- First Aid, 06/01/20, Proficient
- Basic Computer Skills: PC, 06/01/20, Completed
- Home Health Aide Skills, 06/01/20, Expert
- Nursing Aide Skills, 06/01/20, Expert
- Work Motivation, 09/01/20, Familiar
- Work style: Reliability, 07/01/20, Proficient
- Attention to detail, 07/01/20, Familiar
- Medical terminology, 06/01/21, Completed
- Data entry: Accuracy, 07/01/20, Proficient
Personal Information
- Title: Specimen Collector
- Work Permit: Authorized to work in the US for any employer
Timeline
Personal Assistant
Department of Rehabilitation Services
04.2021 - 04.2024
Direct Support Professional (DSP)/ Field Supervisor
A & V Homecare Services, Inc.
08.2020 - Current
Specimen Collector
All Medical Staffing
05.2017 - 11.2018
Laboratory Service Assistant
Millennium Health
05.2016 - 06.2016
Rapid Response Representative
Teleperformance
11.2015 - 05.2016
Guest Service Representative
Holiday Inn Express
01.2013 - 10.2015
Nursing Assistant
Angel Team Home Health
04.1996 - 07.2007
High school or equivalent - General Studies
Cochise College
Medical Assistant - Healthcare
Midwestern Career College
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