PREPARING AND ADMINISTERING CONTRACTS AND CONTRACT RENEWALS (DRAFTING OF AMENDMENTS) FOR PROFESSIONAL AND GENERAL SERVICES
REVIEWING BIDS AND PROPOSALS FOR RESPONSIVENESS AND LEGAL COMPLIANCE
AWARDING CONTRACTS TO QUALIFY CONTRACTORS
(512)433-5673 (FULL TIME) 40HOURS
TAX EXAMINER (GS-6, GS-7)
INTERNAL REVENUE SERVICE
07.2020 - 10.2021
RESEARCHING AND ANALYZING TAXES FILED BY SMALL BUSINESSES AND INDIVIDUALS
CONFIRMING THAT TAXPAYERS ARE CLAIMING APPROPRIATE CREDITS AND DEDUCTIONS
SENDING OUT NOTICES IF THE TAXPAYER IS UNDERREPORTING OR OVERREPORTING THEIR TAXES
RECEIVING RESPONSES FROM TAXPAYERS TO DETERMINE TAX LIABILITY
PROVIDING GUIDANCE TO THE TAXPAYERS ON HOW TO RESOLVE TAX LIABILITY ISSUES IN WRITING OR BY TELEPHONE
(512)433-5673 (FULL TIME) 40 HOURS
TAX EXAMINER (GS-5)
INTERNAL REVENUE SERVICE
07.2019 - 07.2020
RESEARCHING AND ANALYZING TAXES FILED BY SMALL BUSINESSES AND INDIVIDUALS
CONFIRMING THAT TAXPAYERS ARE CLAIMING APPROPRIATE CREDITS AND DEDUCTIONS
SENDING OUT NOTICES IF THE TAXPAYER IS UNDERREPORTING OR OVERREPORTING THEIR TAXES
(512)433-5673 (FULL TIME) 40HOURS
DATA TRANSCRIBER (GS-4)
INTERNAL REVENUE SERVICE
01.2018 - 07.2019
VERIFY TAX DOCUMENTS BY FOLLOWING FEDERAL LAWS
(512)433-5673 (PART-TIME) SEASONAL 32 HOURS
TEXAS WORK ADVISOR
HEALTH AND HUMAN SERVICES COMMISSION
01.2018 - 01.2019
CONDUCT INTERVIEWS WITH CLIENTS TO DETERMINE ELIGIBILITY FOR SNAP, MEDICAID, AND TANF PROGRAMS
PROCESS APPLICATIONS FOR STATE PROGRAMS AND SEND OUT NOTIFICATIONS OF THE DETERMINATION OF ELIGIBILITY TO CLIENTS
(512)929-7330 (FULL TIME)40 HOURS
CUSTOMER SERVICE SPECIALIST
TEXAS MEDICAID HEALTHCARE AND PARTNERSHIP (ACCENTURE)
10.2015 - 01.2018
CUSTOMER SERVICE AGENT FOR TEXAS MEDICAID PROVIDER LINE
DISCUSS TEXAS MEDICAID CLAIMS, BENEFITS, AND AUTHORIZATIONS FOR MEDICAID CLIENTS IN TRADITIONAL MEDICAID, HEALTHY TEXAS WOMEN, AND THE TEXAS HEALTH STEPS PROGRAM
ASSIST PROVIDERS WITH QUESTIONS ABOUT REQUIREMENTS FOR TEXAS MEDICAID ENROLLMENT
(512)9898999 (FULL TIME) 40 HOURS
CUSTOMER SERVICE REPRESENTATIVE
UNITED HEALTHCARE(TELEPERFORMANCE)
08.2011 - 05.2015
DISCUSS INSURANCE IN DETAIL WITH UNITEDHEALTHCARE MEMBERS ABOUT MEDICAL CLAIMS AND PRESCRIPTION DRUG INSURANCE
(254)9537500 (FULL TIME) 40 HOURS
EXTERNSHIP
AUSTIN INTERNAL CLINIC
01.2010 - 01.2011
SCHEDULE PATIENTS, ANSWER THE TELEPHONE, AND ADMINISTER SHOTS
(512)451-7501 (PART-TIME) 15-20 HOURS
CREW MEMBER
TACO JOHNS
12.2008 - 08.2009
PROVIDE CUSTOMER SERVICE TO DINE IN CUSTOMERS
SERVED FOOD AND DRINKS, SWEPT THE FLOOR, ANSWERED PHONES, AND WIPED OFF TABLES
(254)526-0015 (PART-TIME) 15 -20 HOURS
WAITRESS
WONG'S PALACE
01.2008 - 11.2008
TAKE ORDERS; SERVE FOOD AND DRINKS WHILE PROVIDING GOOD HOSPITALITY
(254)526-0015 (PART-TIME) 15- 20 HOURS
Education
FAC-C PROFESSIONAL -
FEDERAL ACQUISITION CERTIFICATION
02.2025
Master of Business Administration -
WESTERN GOVERNORS UNIVERSITY
SALT LAKE CITY, UT
12.2022
Bachelor of Science - BUSINESS HUMAN RESOURCE MANAGEMENT
WESTERN GOVERNORS UNIVERSITY
SALT LAKE CITY, UT
06.2020
Medical Assistant Certification/Associate in Applied Science -
ALLIED HEALTHCARE CAREERS
AUSTIN, TX
01.2011
High School Diploma -
C. E. ELLISON HIGH SCHOOL
KILLEEN, TX
05.2009
Skills
Quality assurance
Research and analysis
Contracting policies and regulations
Contract development
Contract performance management
Contract performance monitoring
Contract administration
Procurement strategies
Contract negotiation
Cost efficiency
Procurement program management
Acquisitions
Pricing analysis
Contract drafting
Contract compliance
Procurement
Problem-solving abilities
Multitasking
Attention to detail
Excellent communication
Reliability
FAR Regulations
Timeline
CONTRACT SPECIALIST (GS-7, GS-09, GS-11, GS-12)
INTERNAL REVENUE SERVICE
10.2021 - Current
TAX EXAMINER (GS-6, GS-7)
INTERNAL REVENUE SERVICE
07.2020 - 10.2021
TAX EXAMINER (GS-5)
INTERNAL REVENUE SERVICE
07.2019 - 07.2020
DATA TRANSCRIBER (GS-4)
INTERNAL REVENUE SERVICE
01.2018 - 07.2019
TEXAS WORK ADVISOR
HEALTH AND HUMAN SERVICES COMMISSION
01.2018 - 01.2019
CUSTOMER SERVICE SPECIALIST
TEXAS MEDICAID HEALTHCARE AND PARTNERSHIP (ACCENTURE)
10.2015 - 01.2018
CUSTOMER SERVICE REPRESENTATIVE
UNITED HEALTHCARE(TELEPERFORMANCE)
08.2011 - 05.2015
EXTERNSHIP
AUSTIN INTERNAL CLINIC
01.2010 - 01.2011
CREW MEMBER
TACO JOHNS
12.2008 - 08.2009
WAITRESS
WONG'S PALACE
01.2008 - 11.2008
FAC-C PROFESSIONAL -
FEDERAL ACQUISITION CERTIFICATION
Master of Business Administration -
WESTERN GOVERNORS UNIVERSITY
Bachelor of Science - BUSINESS HUMAN RESOURCE MANAGEMENT
WESTERN GOVERNORS UNIVERSITY
Medical Assistant Certification/Associate in Applied Science -