Tate Chapman
Florence,SC
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Dynamic individual with hands-on experience in networking and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
IT Help Desk Tech - Federal Work Study
Florence-Darlington Technical College
08.2024 - Current
- Provide technical support to end-users by troubleshooting and resolving hardware, software, and network issues via phone, email, or in-person, ensuring timely and effective solutions
- Maintain and manage IT systems, including setting up new devices, installing software, performing system upgrades, and ensuring compliance with security protocols
- Document and track service requests, maintaining accurate records in the help desk ticketing system to ensure follow-up, resolution, and continuous improvement of IT support processes
Fulfillment Specialist
Amazon Fulfillment Center BHM1, NOLA 2
05.2018 - 01.2022
- Manage inventory and order fulfillment by ensuring products are accurately picked, packed, and shipped in a timely manner to meet customer expectations and operational goals
- Monitor and optimize warehouse operations, including performing quality control checks, maintaining organization, and adhering to safety protocols to ensure efficiency and accuracy
- Collaborate with cross-functional teams to resolve issues, implement process improvements, and support the continuous flow of products through the fulfillment process
- Achieved 100% On-Time Shipment Rate multiple times during employment
UPS Package Handler
UPS Fulfillment Center
01.2017 - 04.2018
- Sort and load packages: Accurately sort and load packages for shipment, ensuring efficiency and minimal damage
- Maintain quality standards: Follow QEP guidelines to ensure packages meet UPS quality control standards
Education
Associate of Applied Science - Network Systems Management
Florence-Darlington Technical College
Florence, SC08.2024
Skills
- Good Telephone Etiquette
- Data entry
- Troubleshooting
- MS office
- Team building
- Decision-making
- Analytical thinking
- Computer skills
- Problem resolution
- Experience with SQL, HTML5, Java, Python computer programming
Timeline
IT Help Desk Tech - Federal Work Study
Florence-Darlington Technical College
08.2024 - Current
Fulfillment Specialist
Amazon Fulfillment Center BHM1, NOLA 2
05.2018 - 01.2022
UPS Package Handler
UPS Fulfillment Center
01.2017 - 04.2018
Associate of Applied Science - Network Systems Management
Florence-Darlington Technical College
Similar Profiles
Shayquawna RigginsShayquawna Riggins
Phlebotomy Intern at Florence Darlington Technical CollegePhlebotomy Intern at Florence Darlington Technical College
Anita MooreAnita Moore
Nursing Assistant at Carlyle Senior Care Of FlorenceNursing Assistant at Carlyle Senior Care Of Florence
SHEKLA GRAHAMSHEKLA GRAHAM
Medical Assistant at Florence Darlington TechMedical Assistant at Florence Darlington Tech