Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
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Tate Didericksen

Seattle,WA

Summary

Reliable, detail-oriented guest relations representative providing professional, authentic service. Proficient in learning new systems, creating positive interpersonal relationships, and assistance in raising customer review scores.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Marriott
Seattle, WA
01.2023 - Current
  • Delivered customer service in a luxury environment at several Marriott resorts across the country, communicated with highly diverse clientele; organized, edited, and input correct information into guest accounts, coordinated inbound and outbound calls, proof-read guest account reports for correct detail, operated management systems to affirm all hotel operations were running properly, helped achieve monthly and quarterly Marriott membership and review goals.

Grocery Team Member

Whole Foods Market
Salt Lake City, UT
02.2022 - 01.2023
  • Unloaded, organized, and stocked freight onto store shelves, collaborated with several company teams to create a positive and functional customer experience, administered temperature checks to all store coolers, delivered exceptional customer service in person and via telephone.

Education

Bachelor of Science - Computer Science

Western Governor's University
Seattle, WA
11-2026

High School Diploma -

BYU Independent High School
05-2021

Skills

  • Client Scheduling
  • Inbound/Outbound Calling
  • Tech-savvy
  • Front Office Support
  • Transaction Processing
  • Supply Replenishment
  • Cash Handling
  • Reservations
  • Mail and packages
  • Fast Learner
  • Interpersonal Ability
  • Customer Account Information
  • Management Systems
  • Room assignments
  • Guest Relations

References

  • Alison Lente, 02/01/22, 01/01/23, Whole Foods Market, I worked under Ali Lente, Grocery Supervisor for 1 year while I worked at Whole Foods Market. Ali.Lente@wholefoods.com
  • Tyler Pacheco, 01/01/23, 04/01/24, Marriott Vacations Worldwide, I worked under Tyler Pacheco, Front Desk Manager for a little over 1 year at Marriott Summit Watch in Park City, UT., 8018981089
  • Matthew Blankenship, 04/01/24, 05/01/24, Marriott International, I currently work under Matthew Blankenship at the Marriott Seattle Waterfront in Seattle, WA., Matthew.Blankenship@marriott.com

Personal Information

Title: Front Desk Agent

Timeline

Front Desk Agent

Marriott
01.2023 - Current

Grocery Team Member

Whole Foods Market
02.2022 - 01.2023

Bachelor of Science - Computer Science

Western Governor's University

High School Diploma -

BYU Independent High School

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Tate Didericksen