Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tate Lutu

Kaneohe,HI

Summary

Professional with significant experience in handling claims and ensuring efficient processing. Known for strong team collaboration and adaptability to changing needs. Skilled in problem-solving, customer service, and data analysis. Reliable and results-driven with focus on achieving organizational goals.

Overview

3
3
years of professional experience

Work History

Special Investigations and Claims Coordinator

HEMIC
03.2025 - Current
  • Assisted colleagues with cases in regards to fraud and subrogation as needed, offering valuable insights based on personal experience.
  • Contributed to building and refining U.S. Longshore and Harbor Worker's Compensation internal program.
  • Utilized analytics tools to evaluate claim data patterns for better identification of potential subrogation targets.
  • Created user-friendly templates for Longshore claim forms, simplifying submission process for claims adjusters and claimants and reducing processing time.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.

Claim's Data Specialist

HEMIC
04.2024 - 03.2025
  • Compiled comprehensive reports and statistics sent to department heads daily, bi-weekly, monthly and yearly.
  • Maintained files, records, and chronologies of entry activities.
  • Assisted in meeting regulatory requirements by ensuring proper documentation and adherence to data governance policies.
  • Streamlined data management for improved decision-making, through effective organization and storage of complex datasets.

Claim Assistant

HEMIC
02.2023 - 04.2024
  • Prepared insurance claim forms or related documents and reviewed for completeness.
  • Processed and recorded new policies and claims.
  • Assisted claim adjusters in managing caseloads, ultimately expediting the resolution process for clients.
  • Executed record filing system to improve document organization and management.

Auto Claims Representative (Contract)

Kumabe HR - Honolulu VPC
10.2022 - 02.2023
  • Conducted thorough vehicle investigations to identify and classify damages for customer claims.
  • Synthesized data into comprehensive written reports for management.
  • Determined cost of repairs for damages by using various company resources.
  • Prepared offer letters reflecting determined vehicle damages.
  • Trained incoming full-time auto claim's representative in accordance to company policies and procedures.

Customer Service Representative (Contract)

Kumabe HR - Honolulu VPC
04.2022 - 02.2023
  • Processed information of military personnel and coordinated vehicle shipments to various locations around the world.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Managed shipments of high profile and deceased military personnel.
  • Effectively communicated with third party contractors for outer island shipment scheduling and transportation.

Education

High School Diploma -

Sacred Hearts Academy
Honolulu

Bachelor of Science - Criminal Justice

Chaminade University of Honolulu
Honolulu, HI
12-2026

Skills

  • Attention to detail
  • Problem solving
  • Effective communication
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Data analysis
  • Regulatory compliance
  • Claims management
  • Microsoft Office

Timeline

Special Investigations and Claims Coordinator

HEMIC
03.2025 - Current

Claim's Data Specialist

HEMIC
04.2024 - 03.2025

Claim Assistant

HEMIC
02.2023 - 04.2024

Auto Claims Representative (Contract)

Kumabe HR - Honolulu VPC
10.2022 - 02.2023

Customer Service Representative (Contract)

Kumabe HR - Honolulu VPC
04.2022 - 02.2023

High School Diploma -

Sacred Hearts Academy

Bachelor of Science - Criminal Justice

Chaminade University of Honolulu
Tate Lutu