Tatia Lewis
WOODHAVEN,USA
Overview
5
5
years of professional experience
Work History
Billing Assistant
Irina Shiyan
04.2022 - Current
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
- Reduced errors in billing documentation by implementing a thorough double-check system.
- Worked with multiple departments to check proper billing information.
- Collaborated with customers to resolve disputes.
Receptionist
Irina Shiyan
06.2020 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
Education
Associate of Science - Health Sciences
Queensborough Community College
Bayside, NY06-2027
Freshman -
NEW YORK CITY COLLEGE OF TECHNOLOGY
New York, NYHigh School -
HILLCREST HIGH SCHOOL
01.2018
Skills
- Communication
- Interpersonal skills
- Problem-solving
- Dependability
- Multitasking
- Prioritizing
- Organization
- Customer relations
- Product restocking
Hobbies and Interests
- Played saxophone for school band
- Played softball and volleyball for Hillcrest Lady Hawks
- Reading
Timeline
Billing Assistant
Irina Shiyan
04.2022 - Current
Receptionist
Irina Shiyan
06.2020 - 04.2022
High School -
HILLCREST HIGH SCHOOL
Associate of Science - Health Sciences
Queensborough Community College
Freshman -
NEW YORK CITY COLLEGE OF TECHNOLOGY
Similar Profiles
KALOMBO LUABEYA ISRAELKALOMBO LUABEYA ISRAEL
NA at Dongfeng, Shiyan Automobile Pipe Industry Co., Ltd.NA at Dongfeng, Shiyan Automobile Pipe Industry Co., Ltd.
Melvina Fudia KamaraMelvina Fudia Kamara
Overseas Market Operations and Technical R&D at Shiyan Yinpengxing Electronic Technology Co.LTDOverseas Market Operations and Technical R&D at Shiyan Yinpengxing Electronic Technology Co.LTD
zhiyang Hezhiyang He
TV Station Network Management at Shiyan Broadcasting Media GroupTV Station Network Management at Shiyan Broadcasting Media Group
Shazia BegumShazia Begum
Customer Service Representative at Internal Revenue Service, IRSCustomer Service Representative at Internal Revenue Service, IRS
VINCENT LIVINCENT LI
Associate Banker at JP Morgan ChaseAssociate Banker at JP Morgan Chase