Tatia Lewis
WOODHAVEN,USA
Overview
5
5
years of professional experience
Work History
Billing Assistant
Irina Shiyan
EYES ON SECOND
04.2022 - Current
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
- Reduced errors in billing documentation by implementing a thorough double-check system.
- Worked with multiple departments to check proper billing information.
- Collaborated with customers to resolve disputes.
Receptionist
Irina Shiyan
EYES ON SECOND
06.2020 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
Education
Associate of Science - Health Sciences
Queensborough Community College
Bayside, NY06-2027
Freshman -
NEW YORK CITY COLLEGE OF TECHNOLOGY
New York, NYHigh School -
HILLCREST HIGH SCHOOL
01.2018
Skills
- Communication
- Interpersonal skills
- Problem-solving
- Dependability
- Multitasking
- Prioritizing
- Organization
- Customer relations
- Product restocking
Hobbies and Interests
- Played saxophone for school band
- Played softball and volleyball for Hillcrest Lady Hawks
- Reading
Timeline
Billing Assistant
Irina Shiyan
04.2022 - Current
Receptionist
Irina Shiyan
06.2020 - 04.2022
High School -
HILLCREST HIGH SCHOOL
Associate of Science - Health Sciences
Queensborough Community College
Freshman -
NEW YORK CITY COLLEGE OF TECHNOLOGY