Tatiana Bailey
Philadelphia,PA
Summary
I'm a dedicated and friendly waitress with a knack for making dining experiences unforgettable. I love getting to know customers and always try to anticipate their needs while keeping things upbeat in a busy environment. I’m great at multitasking and making sure orders are taken and delivered on point. My communication skills help me build strong relationships with guests, and I genuinely enjoy making them feel special so they’ll want to come back! I’m excited to bring my enthusiasm and passion for great service to a fun team.
Overview
5
5
years of professional experience
Work History
Server
Bru Craft and Wurst
08.2023 - Current
- Managing extremely high volumes of customers while maintaining a good working environment.
- Explained menu items and suggested appropriate options for food and drinks.
- Expanded my knowledge in beer, wine, and liquor. As well as cocktails and other mixed drinks.
Server
Perkins Restaurant and Bakery
06.2023 - 08.2023
- Multitasking large groups of guests while maintaining excellent customer satisfaction
- Memorizing a large menu and being able to answer any questions guests may have
- Accommodating families with children and elderly to ensure all guests are satisfied.
Server
Sawmill Grill
09.2021 - 05.2023
- Learning an extensive drink menu and being able to serve alcohol with the responsibility of keeping guests safe
- Working in a high-energy atmosphere with a constant high demand of customers.
Child Care
The Growing Place
03.2022 - 06.2022
- Working with children ranging in age from two to six while providing families with safety and comfort for their kids.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
Customer Service
Redners Market
02.2021 - 09.2021
- Maintaining customer satisfaction throughout their shopping experience
- In my management position, I was responsible for assisting and resolving any issues presented by our customers.
Server
Wendy's
01.2020 - 09.2021
- Responsible for serving guests at a high rate of speed and accuracy.
Education
High School Diploma -
Oxford Area High School
Oxford, PA06.2022
Hospitality
Community College of Philadelphia
Philadelphia, PA05-2027
Skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Maintain a compassionate and positive attitude and a friendly and welcoming demeanor during customer interactions
- Experience in a fast-paced and energetic environment that prioritizes customer needs and concern
- Familiarity with cocktail ingredients, and non-alcoholic beverage options to enhance the dining experience
- Proficiency in using Point of Sale (POS) systems to input orders, process payments, and generate bills
Personal Information
Phone number: 484-767-1825
Email: tatianabailey05@gmail.com
Timeline
Server
Bru Craft and Wurst
08.2023 - Current
Server
Perkins Restaurant and Bakery
06.2023 - 08.2023
Child Care
The Growing Place
03.2022 - 06.2022
Server
Sawmill Grill
09.2021 - 05.2023
Customer Service
Redners Market
02.2021 - 09.2021
Server
Wendy's
01.2020 - 09.2021
High School Diploma -
Oxford Area High School
Hospitality
Community College of Philadelphia
Similar Profiles
Sayed Azlan ShahSayed Azlan Shah
Head Chef at Holy WurstHead Chef at Holy Wurst
Mark MartinezMark Martinez
Bar Manager at The Wurst Beer HallBar Manager at The Wurst Beer Hall
Megan LathropMegan Lathrop
Server at Bru Burger BarServer at Bru Burger Bar