Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent worker with strong communication skills.
Overview
5
5
years of professional experience
Work History
Legal Assistant
Farah & Farah
11.2023 - Current
Create, organize and maintain client files both physically and electronically
Draft and submit file documents such as contracts, letters of representation, decline letters, subrogation letters and other miscellaneous correspondence
Submit Closing Files for settlement or write off cases
Regularly communicate with clients and insurance companies to gather relevant case information and do 30 day contact and MMA calls with clients
Manages a high-volume caseload (100+) while maintaining strict attention to detail
Assists and supports supervising attorney and case manager in a team setting to effectively move cases and address assigned tasks
Request medical records, accident reports , and health insurance liens
Server/Waiter
Texas Roadhouse
11.2021 - 11.2023
Communicated well with coworkers and customers, and maintain personable and professional communication at all times
Remained punctual and reliable, showing up for all of my scheduled shifts
Maintain a positive attitude, even under pressure
Customer Service Representative
Fanatics, Inc
11.2019 - 08.2021
Answer all incoming calls from customers who have questions and concerns about their orders, accounts and purchases for all of our sports merchandise
De-Escalated all issues, for customers so it will be a one phone call contact solution
Make sure to type notes for each and every contact and review notes for each contact that called before assisting
Outbound Sales
United Healthcare
02.2019 - 07.2019
Having authority to enroll doctor practices in EFT's
Explain eligibility criteria to enroll the practice in the program
Utilized innovative sales techniques to upsell products and services.