Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tatiana Brumell

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent worker with strong communication skills.

Overview

5
5
years of professional experience

Work History

Legal Assistant

Farah & Farah
11.2023 - Current


  • Create, organize and maintain client files both physically and electronically
  • Draft and submit file documents such as contracts, letters of representation, decline letters, subrogation letters and other miscellaneous correspondence
  • Submit Closing Files for settlement or write off cases
  • Regularly communicate with clients and insurance companies to gather relevant case information and do 30 day contact and MMA calls with clients
  • Manages a high-volume caseload (100+) while maintaining strict attention to detail
  • Assists and supports supervising attorney and case manager in a team setting to effectively move cases and address assigned tasks
  • Request medical records, accident reports , and health insurance liens

Server/Waiter

Texas Roadhouse
11.2021 - 11.2023
  • Communicated well with coworkers and customers, and maintain personable and professional communication at all times
  • Remained punctual and reliable, showing up for all of my scheduled shifts
  • Maintain a positive attitude, even under pressure

Customer Service Representative

Fanatics, Inc
11.2019 - 08.2021
  • Answer all incoming calls from customers who have questions and concerns about their orders, accounts and purchases for all of our sports merchandise
  • De-Escalated all issues, for customers so it will be a one phone call contact solution
  • Make sure to type notes for each and every contact and review notes for each contact that called before assisting


Outbound Sales

United Healthcare
02.2019 - 07.2019
  • Having authority to enroll doctor practices in EFT's
  • Explain eligibility criteria to enroll the practice in the program
  • Utilized innovative sales techniques to upsell products and services.

Education

Bachelor of Science - Criminology

Florida State University
Tallahassee, FL
05.2023

Associate of Arts - Pre-Reqs

Florida State At Jacksonville
Jacksonville, Fl
05.2019

Skills

  • Customer Service (9 years)
  • Microsoft Office (Word, Powerpoint, Outlook, )
  • Office equipment ( Printer/Fax)
  • Organized
  • Fast paced setting
  • Phone Inquiries
  • Short Hand Notes
  • Proofreading
  • Legal Correspondence
  • Attention to Detail
  • Legal Research

Additional Information

  • Authorized to work in the US for any employer

Timeline

Legal Assistant

Farah & Farah
11.2023 - Current

Server/Waiter

Texas Roadhouse
11.2021 - 11.2023

Customer Service Representative

Fanatics, Inc
11.2019 - 08.2021

Outbound Sales

United Healthcare
02.2019 - 07.2019

Bachelor of Science - Criminology

Florida State University

Associate of Arts - Pre-Reqs

Florida State At Jacksonville
Tatiana Brumell