Tatiana Chavez
Las Vegas,NV
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
The Phe Effect
04.2021 - Current
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Routed incoming mail and messages to relevant personnel without delay.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Processing billing payments and ensuring payment arrangements are met by each client
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
High School Diploma -
Sacramento Charter High School
Sacramento, CA06.2013
Skills
- Adaptability
- Attention to details
- Appointment Coordination
- Critical Thinking
- Clear Communication
- Computer Proficiency
- Deadline-oriented
- Database and Client Management Systems
Timeline
Administrative Assistant
The Phe Effect
04.2021 - Current
High School Diploma -
Sacramento Charter High School
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