Tatiana Cruz
Port Saint Lucie,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Boba Barista
Agape Boba Tea Shop
01.2024 - 03.2025
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Kept supplies well-stocked by monitoring usage patterns and placing orders in a timely manner.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Promoted additional items with beverages, increasing store sales.
Cashier
Burlington
03.2023 - 03.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Receptionist
Hot Weelz
01.2020 - 10.2022
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Education
Calvary Christian Academy
05-2026
Skills
- Strong work ethic
- Cleanliness and organization
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Boba tea knowledge
- Flexible schedule availability
Timeline
Boba Barista
Agape Boba Tea Shop
01.2024 - 03.2025
Cashier
Burlington
03.2023 - 03.2024
Receptionist
Hot Weelz
01.2020 - 10.2022
Calvary Christian Academy
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