Tatiana Diaz
Columbia,SC
Summary
Bilingual professional with exceptional communication, leadership, and conflict resolution skills. Experienced in supervising personnel and providing interpretation and translation services. Proficient in administrative duties and Microsoft Office programs. Adaptable team player with a strong ability to multitask in multicultural settings.
Overview
15
15
years of professional experience
Work History
Account Analyst - Payables and Receivables
Staples,Inc
Columbia, SC
03.2020 - 07.2024
- Managed accounts receivable process involving invoicing, collections and payment reconciliation.
- Ensured the accuracy of accounts payable records through diligent maintenance of a well-organized filing system.
- Resolved discrepancies between vendor invoices and purchase orders with speed and accuracy.
- Collaborated with internal departments to ensure accurate invoicing for customers.
- Utilized problem-solving skills for complex billing issues.
- Conducted thorough analysis on multiple aspects of the accounts receivable portfolio.
Customer Service/Bartender
Eats2Seats
Columbia, SC
09.2022 - 01.2024
- Greeted guests and provided excellent customer service.
- Ensuring a smooth flow of customers by efficiently managing seating arrangements
- Verified customer identification to ensure compliance with age requirements for alcohol purchases
- Maintained sanitation and cleanliness of glassware, utensils, and bar equipment
AP Analyst/Insurance Billing Specialist
Northwestern Mutual
Columbia, SC
05.2018 - 06.2020
- Recorded entries to charge expenses to accounts and cost centers
- Provided necessary insurance policy information to mortgage company, insurance agents, and homeowners.
- Enhanced insurance policy quotes.
- Processed and adjusted medical insurance claims in accordance with policies and procedures while utilizing knowledge of medical billing and coding.
Supervisor
US FOODS –Chef Store
Columbia, SC
04.2014 - 09.2017
- Generated distribution/service center productivity reports, ensuring adherence to labor standards, budget requirements, and divisional goals.
- Ensure freshness and quality by closely monitoring all received products and cooling conditions.
- Directly collaborated with store management to identify and resolve food safety issues
- Maintain records of inspections.
- Performed routine inventory examinations to maintain optimal levels of stock across all merchandise.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Responded to customer questions regarding products, prices and availability.
Utility Attendant/Emergency First Responder
Kraft Foods
Newberry, SC
08.2009 - 11.2013
- Ordered suspension of activities threatening worker health or safety.
- Conducted accident investigations to identify causes and develop preventive measures.
- Proposed protective measures to mitigate risks posed by hazardous work methods, processes, or materials.
- Developed and maintained hygiene programs, including noise surveys.
- Investigated health-related complaints and inspected facilities for compliance with public health legislation and regulations.
- Ensured proper usage of chemicals utilized for sanitation processes.
- Maintained a consistent schedule of daily inspections to verify that safety and cleanliness standards were consistently upheld for the facility, equipment, and grounds.
- Efficiently responded to emergent situations at the facility.
Education
Professional Certificate - Data Analytics
Google
Online01-2024
Online Marketing - Marketing
International Association Of Online Training
Online09-2015
Advanced First Aid/CPR/AED Certification -
SC National Safety Council
SC01.2011
3 Years of Civil Engineering Degree - Civil Engineering
O&M Dominican University
DR01.2003
High School Diploma -
Azua High School
DR01.2001
Skills
- Proficient in Two Languages
- Adept at Customer Service Solutions
- Interpretation And Translation Expertise
- Document Processing Proficiency
- Skilled at Managing Multiple Tasks
- Strong technological skills
- Versatile Team Contributor
- Effective Project Prioritization
- Efficient Problem Solver
- Solution Development
- Positive Attitude
- Rapid Learning Ability
- Adaptable Problem Solver
- Data Analytics
- Goal-Oriented
Languages
Spanish
Native/ Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service/Bartender
Eats2Seats
09.2022 - 01.2024
Account Analyst - Payables and Receivables
Staples,Inc
03.2020 - 07.2024
AP Analyst/Insurance Billing Specialist
Northwestern Mutual
05.2018 - 06.2020
Supervisor
US FOODS –Chef Store
04.2014 - 09.2017
Utility Attendant/Emergency First Responder
Kraft Foods
08.2009 - 11.2013
Professional Certificate - Data Analytics
Google
Online Marketing - Marketing
International Association Of Online Training
Advanced First Aid/CPR/AED Certification -
SC National Safety Council
3 Years of Civil Engineering Degree - Civil Engineering
O&M Dominican University
High School Diploma -
Azua High School
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