Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Tatiana Espinal

Paterson

Summary

Detail- oriented immigration assistant with 3+ years of experience in assisting clients with visa applications, legal documentation and compliance with immigrations laws. Proficient in casa management and client communication. Adept to working with clients to ensure smooth immigration processes. I significantly enhanced client satisfaction and streamlined application processes. Experienced in Microsoft Office and adept at learning new technologies swiftly.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Inmigration Assistant

Self Employed Services
12.2023 - Current
  • Contributed to client case file preparation and verified inclusion of required documentation.
  • Analyzed client documentation and history to determine eligibility for immigration-related benefits.
  • Maintain accurate case record and track application statuses.
  • Provide support in responding to client inquiries regarding their applications.

Immigration Assistant

Hilario & Peralta Inmigration Office
07.2019 - 01.2020
  • Conducted initial client screenings and gathered necessary documents.
  • Managed administrative task related to immigration applications.
  • Assisted clients with immigration application completion to improve timeliness of case review and disposition.
  • Interacted with telephone callers and answered questions about immigration services.

Travel Agent/ Inmigration Assistant

Davelba's Tours
05.2014 - 06.2015
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.


Education

Bachelor of Science - Tourism And Hotel Management

Universidad Tecnologica De Santiago (UTESA)
Dominican Republic
09-2016

Skills

  • Immigration inquiries
  • Itinerary planning
  • Computer skills
  • Visa applications
  • File and record keeping
  • Verbal and written communication
  • Document preparation
  • Social media
  • Fast learner
  • Client communication
  • Microsoft office
  • Document filing

Certification

  • Forms Preparer
  • Travel Agent Licensed

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Inmigration Assistant

Self Employed Services
12.2023 - Current

Immigration Assistant

Hilario & Peralta Inmigration Office
07.2019 - 01.2020

Travel Agent/ Inmigration Assistant

Davelba's Tours
05.2014 - 06.2015

Bachelor of Science - Tourism And Hotel Management

Universidad Tecnologica De Santiago (UTESA)

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Tatiana Espinal