Tatiana Galofre
Miami,United States
Summary
Results-Driven Senior Account/Sales Manager with over 18+ years of progressive experience and proven track record in successful negotiation, retention, and growth of profitable books of businesses. Excels in developing and executing renewal strategies, ensuring account profitability through value-based approach. Adept at leading design and project teams with diverse expertise. Known for combining strategic vision with hands-on implementation to drive project success and exceed client expectations. Bachelor of Science in Architectural Studies and Master of Science in Marketing Management. Proficient Sales Design Consultant with 10 years of experience working with clients to design perfect spaces. Positive, upbeat individual well-known for superior design skills, leading clients to ultimate design goals. Reliable salesperson combines artistic expression and business acumen for company success. Customer-oriented sales professional with 20 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
22
22
years of professional experience
Work History
Senior Design/Sales
MH2G Furniture
Doral, Florida, United States
09.2020 - Current
- Successfully surpassed store sales targets by 30% during the first year, demonstrating a mastery of strategic relationship-building and persuasive selling techniques, resulting in a substantial increase in incremental sales profit
- Utilized SFDC data to identify lucrative cross-sell and up-sell opportunities for strategic, high-growth products, contributing to increased revenue streams and demonstrating a keen ability to leverage data for business growth
- Enhanced customer satisfaction and boosted sales by personally traveling to customer sites, meticulously understanding their requirements, and crafting tailored sales proposals, resulting in heightened client engagement and increased revenue up to 40%
- Merged marketing acumen with extensive product knowledge to collect Voice of Customer (VOC) and formulate Critical Customer Requirements (CCR), leading to the development of specialized strategies that consistently exceeded monthly sales targets by $100,000 throughout 2022
- Provided exceptional customer support by addressing inquiries on products, installation, maintenance, and problem resolution, fostering positive experiences, and ensuring customer satisfaction.
Latin America and Caribbean Account Manager
Bluestar Latin America, Inc.
Miramar, Florida, United States
03.2017 - 09.2020
- Doubled monthly sales for Latin America and Caribbean accounts, increasing the account book from $300k to $600k per month
- Elevated client’s account book by implementing strategic diversification of products
- Additionally, served as a proficient coordinator for projects and bids
- Received awards as the top salesperson for achieving highest sales within a short period of time for well-known brands including Zebra, Honeywell, Intuit, Epson, Elo, Sato, Datalogic, Bixolon, Evolis, and Brothers while serving as the Latin America and Caribbean account manager.
Latin America and Caribbean Account Manager
Newlink Cabling Systems
Medley, Florida, United States
01.2014 - 03.2017
- Achieved a remarkable 24% increase in sales for the Latin America and Caribbean region by implementing effective sales strategies and fostering strong customer relationships
- Led impactful training sessions for customers, empowering them with product knowledge and sales techniques, contributing to enhanced customer satisfaction and loyalty to 100%
- Successfully implemented healthy competition strategies within the product sales teams of our customers, driving motivation and boosting overall performance in the market
- Actively monitored and managed tenders, participating in price setting discussions
- Ensured compliance with required product certifications, showcasing dedication to quality and regulatory standards as a manufacturer representative.
Director of Commercial Sales
KHALELA S.A.
Cartagena, Bolivar, Colombia
01.2002 - 02.2008
- Directed marine equipment and material sales, overseeing sales for engines, controls, thermal, and acoustic insulation
- Achieved significant revenue growth through strategic sales initiatives
- Excelled in crafting technical and financial proposals for public and private tenders, securing key contracts and contributing to the company’s market positioning as a leader in the marine industry
- Orchestrated seamless internal operations by coordinating various tasks related to office administration
- Implemented streamlined processes, enhancing overall efficiency in support of the company
- Oversaw and supervised company projects focused on ship repairs, ensuring projects were executed with precision, meeting quality standards, and adhering to strict timelines, resulting in satisfied clients and successful project completion.
Education
PMS Project Manager Specialist, Project Manager Profesional -
PMC College
01.2019
Master of Marketing Management -
Universidad Tecnológica de Bolívar
01.2005
Bacherlor of Architecture -
Fundación Universidad de Bogotá 'JorgeTadeo Lozano'
01.1997
Skills
- Project Management Expertise
- Vendor Relationship Management
- Efficient Time Management
- Time Management Abilities
- Exceeding Customer Expectations
- Adaptability and Flexibility
- Teamwork and Collaboration
- Professionalism
- Attention to Detail
- Problem-Solving
- Customer Service
- Sales Presentations
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Senior Design/Sales
MH2G Furniture
09.2020 - Current
Latin America and Caribbean Account Manager
Bluestar Latin America, Inc.
03.2017 - 09.2020
Latin America and Caribbean Account Manager
Newlink Cabling Systems
01.2014 - 03.2017
Director of Commercial Sales
KHALELA S.A.
01.2002 - 02.2008
PMS Project Manager Specialist, Project Manager Profesional -
PMC College
Master of Marketing Management -
Universidad Tecnológica de Bolívar
Bacherlor of Architecture -
Fundación Universidad de Bogotá 'JorgeTadeo Lozano'
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