Tatiana Garzon-Toro
Reading,PA
Summary
Versatile and dynamic professional with a proven track record in community outreach and program coordination, notably with Aging With Comfort. Excelled in engaging diverse communities, leading teams, and exceeding fundraising targets. Demonstrates strong communication and leadership skills, bilingual proficiency, and a commitment to impactful service. Achieved significant results in public relations and community engagement initiatives.
Overview
26
26
years of professional experience
Work History
Community Outreach
Aging With Comfort
Reading, PA
03.2023 - Current
- Promote awareness of Aging with Comfort in the community by attending events such as health fairs and senior expos to distribute company-produced marketing materials, answer questions, and engage in professional networking.
- Provide education and information to seniors and persons with disabilities (and their families) regarding the services offered by Aging with Comfort, and how to generally navigate the process of obtaining home care. This education and information has to be general in nature regarding Aging With Comfort’s services, and not specific to either seniors or persons with disabilities (and their families), or to their eligibility for, or ability to receive government-reimbursed care services.
- Develop relationships with referral sources, such as hospitals, discharge planners, or other institutions, to provide education and information about aging with comfort.
- Develop and implement outreach strategies to engage community members and promote programs.
Outreach Coordinator
Moravia Health
Reading, PA
11.2022 - Current
- Maintaining calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities.
- Responsible for establishing and maintaining community relationships with local senior organization, referral sources and prospective home care clients.
Media & Image Consultant
Tatiana Modeling LLC, Tatiana Latin Fitness
Reading, PA
03.2007 - Current
- Worked as a Television Host and Reporter for Tropicalisimo, Spanish language variety show for two years
- Worked as Columnist for La Voz newspaper focusing on culture and family issues
- Provides personal image consulting, modeling and etiquette & protocol classes, Zumba fitness instruction for children and adults.
- Event Management and Master of Ceremony
Director of Care Management
Berks Encore
Reading, PA
06.2022 - 11.2022
- Provide coordination and oversight of the Meals on Wheels program.
- Participate in planning and problem solving, as well as work as a resource to the other staff in the Meals on Wheels
- Responsible to provide a client-centered, assessment-based, interdisciplinary approach to integrating wellness education, access to health care and support services
- Make referrals to other community agencies and resources as appropriate to address emergency and basic needs related to housing, medical access, income assistance, budgeting, and social opportunities
- Provide oversight of all aspects of intake and assessment for new referrals to the MOW program.
- Assist family/participant in acquiring needed services.
- Provide training for educational purposes
- Serve as a representative of Berks Encore to other senior service organizations in the community.
Student Support Specialist
Migrant Education Program
Reading, PA
12.2015 - 06.2022
- Assist parents and students with credit accrual and promote post-secondary education by helping to build student motivation and by assisting with college forms and applications.
- Successfully raise around $1,000 during first month working for Migrant Education Program
- Effectively promoted program and after school programs
- Achieved improve in students’ scores and attendance
- Work very well with administration and classroom teachers in schools
- Monitor migrant students’ progress throughout year
- Monitor student’s grades, assessment scores, and attendance
- Successfully provided academically support to students in different schools from kindergarten to high school
- Worked very well with outside agencies as appropriate to support individual migrant students and family’s needs
- Collect data and reporting to Pennsylvania Department of Education
- Attend to State trainings every year and many educational webinars and trainings
- Maintained energy and enthusiasm in fast-paced environment.
Outreach Program Coordinator
Reading Public Library
Reading, PA
01.2015 - 12.2015
- Responsible to provide ethnic groups with knowledge and ability necessary to create a community of informed and skilled library users who can use the library to their full advantage
- Created and managed a program called Chévere! It was an outreach program for Latinos.
- Host of Reading Library Radio Show in Spanish
- Successfully leads fundraising activities
Program Coordinator
Centro Hispano Daniel Torres
Reading, PA
12.2008 - 03.2009
- Launched and managed new tax preparation program providing free volunteer tax filing services.
- Coordinated Helplink online public benefit application program.
- Recruited, trained, and led teams of 8 to 10 volunteer tax preparers to complete over 600 tax returns with more than $400,000 in refunds to lower income families over four tax seasons.
- Effectively promoted program mission, results, and impact to prospective volunteers and clients through personal selling and multimedia marketing campaigns.
- Consistently exceeded service targets for program, leading to recognition as the top Helplink site in Berks County.
Campaign Specialist
United Way of Berks County
Reading, PA
09.2008 - 11.2008
- Key fundraiser responsible for Spanish and English speaking donors during 2008 campaign.
- Sponsored by Precision Medical Products, Inc.
- Presented United Way mission and community impact to groups of 30+ employees.
- Exceeded fundraising targets for assigned firms contributing to $8.9 million of campaign donations.
Teachers Assistant
Berks County Intermediate Unit, Migrant Education
Reading, PA
05.2007 - 06.2007
- Summer Program Assists elementary level teacher with curriculum and classroom management
- Engages students in creative learning activities.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Assisted lead teachers with lesson plan creation and materials development .
- Organized and guided activities for students, including skills practice, research and memorization tasks.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Import Specialist
The Republic Of Ecuador, Customs
Esmeraldas-Ecuador
01.2004 - 01.2006
- Responsible for inspection of physical goods and import documentation for compliance with international trade regulations.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Tracked shipments processing through customs and other agencies and obtained clearances.
Customer Service Representative Esmeraldas
EMELEC – Ecuadorian National Electric Company
01.1999 - 01.2004
- Provided outstanding customer service to industrial, commercial, and residential clients.
Education
Bachelors Degree - International Commerce
Pontifical Catholic University of Ecuador
Esmeraldas, Ecuador1999
Skills
- Strong Communication Skills
- Effective Leadership
- Responsible
- Team Supervision
- Self-motivated professional
- Flexible and adaptable
- Cultural awareness
- Customer Engagement
- Staff management
- Team Building
- Bilingual
- Community outreach expertise
- Public relations and community outreach
- Strong interpersonal skills
- Sales expertise
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Community Outreach
Aging With Comfort
03.2023 - Current
Outreach Coordinator
Moravia Health
11.2022 - Current
Director of Care Management
Berks Encore
06.2022 - 11.2022
Student Support Specialist
Migrant Education Program
12.2015 - 06.2022
Outreach Program Coordinator
Reading Public Library
01.2015 - 12.2015
Program Coordinator
Centro Hispano Daniel Torres
12.2008 - 03.2009
Campaign Specialist
United Way of Berks County
09.2008 - 11.2008
Teachers Assistant
Berks County Intermediate Unit, Migrant Education
05.2007 - 06.2007
Media & Image Consultant
Tatiana Modeling LLC, Tatiana Latin Fitness
03.2007 - Current
Import Specialist
The Republic Of Ecuador, Customs
01.2004 - 01.2006
Customer Service Representative Esmeraldas
EMELEC – Ecuadorian National Electric Company
01.1999 - 01.2004
Bachelors Degree - International Commerce
Pontifical Catholic University of Ecuador
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