Tatiana Green
Oakland,CA
Summary
A seasoned professional with a proven track record in property management and compliance, having over a decade of experience in the affordable housing sector. The roles at SAHA and Humangood gave a deep understanding of regulatory requirements and industry best practices. As a Compliance Manager, the skills gained the success in led teams to ensure consistent adherence to all regulations, reducing compliance violations tremendously.
Having strong managerial skills with ability to develop and implement strategic plans and ability to foster a collaborative, productive work environment. Learning to take a proactive approach to problem-solving resulted in increased efficiency and improved performance across the properties I manage.
As a team player, I believe in the power of collaboration and open communication. I am committed to fostering a positive and inclusive work culture where every team member feels valued and motivated to contribute their best.
Possession of strong professional skills, leadership abilities, and commitment to excellence, I am confident that I am the ideal candidate for any role in property management or compliance. I am eager to bring skills and experience to a new challenge and make a positive impact on the organization.
Overview
13
13
years of professional experience
Work History
Compliance Manager
HumanGood
01.2020 - Current
- Develop and implement comprehensive compliance practices ensuring adherence to all requirements and industry standards
- Lead team of compliance professionals by providing guidance, training,and support to ensure consistent compliance across 4 different regions: WA PHL ,NORCAl, and SOCAL.
- Collaborate with cross-functional teams to develop and enforce policy and procedures to align with each state program and regulatory agreements.
- Conduct regular audits and inspections to identify areas of non-compliance and apply corrective actions resulting in 35% decrease in compliance violations.
- Overall accomplished company goal for 85% of its communities to score Above Average or higher on all HUD/Tax credit state program audits.
- Review all Move-ins for over 100 communities by determining eligibility for future residents/applicants.
- Prepare and present reports to upper management and asset management team, covering issues and setting goals.
- Minimize financial loss and compliance violations by staying up to date with State Programs and state compliance requirements.
Property Manager
HumanGood
01.2017 - 01.2020
- Demonstrated strong leadership skills by effectively managing site staff, fostering collaborative and productive work environment.
- Developed and executed strategic plans to meet occupancy goals decreasing # of vacancies by 95%.
- Handled complaints promptly and appropriately, calling in vendors, and other support services.
- Successfully led and coordinated property Lease-ups, LITCH conversion and Rehab ACQs.
- Developed and implemented marketing strategies to increase occupancy rates.
- Actively engaged with residents ,community stakeholders, and board members to organizing community events to enhance resident satisfaction.
- Prepared annual budgets and reviewed financials implementing strategies resulting in 15% reduction to expenses minimizing loss and debt.
Assistant Property Administrator
SAHA
07.2012 - 12.2015
- Conducted regular unit inspections, identifying and addressing maintenance issues resulting in little to non tenant complaints.
- Assisted manager with annual recertification for all tenants to remain qualified for program and eligible to receive assistance payments.
- Assisted in leasing process by conducting applicant screenings, verifying income and assets, preparing lease documents in accordance with Compliance requirements.
- Completed Move-ins and final move-out walk-throughs with tenants.
- Followed up on delinquencies and coordinated collection procedures.
- Maintained original file documents in digital and hardcopy formats to comply with corporate policy.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Teacher's Aide
Supporting Future Growth
08.2010 - 02.2012
- Assisted teachers with supervision and care of group of 27 children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom lesson plans and managing classroom activities improving student engagement.
- Provided one-on-one assistance to students improving their social behavior and education.
- Maintained positive learning environment which led to profound student outcomes.
- Supported student physical, mental, and social development using classroom games and activities.
Education
Associate of Arts - Communications
College of Alameda
Alameda, CA06.2010
Skills
- Effective communicator providing clear instructions and expectations in (both written and verbal format)
- Mighty work ethnic and commitment to delivering high-quality results
- Customer service orientated and ability to build positive relationships with team, clients, and customers
- Leadership mindset and ability to inspire motivate, guide, and mentor team members
- Strategic thinker set goals and develop action plans
- Respect for diversity and work well with individuals from different backgrounds
- Ability to delegate tasks and ensure completion of assignments
- Conflict resolver- able to handle difficult situations and conversations
- Budgeting and financial management
- Ability to develop and implement procedures while fostering positive and inclusive work environment
Timeline
Compliance Manager
HumanGood
01.2020 - Current
Property Manager
HumanGood
01.2017 - 01.2020
Assistant Property Administrator
SAHA
07.2012 - 12.2015
Teacher's Aide
Supporting Future Growth
08.2010 - 02.2012
Associate of Arts - Communications
College of Alameda
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